Job Description

Company Description

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic château-style, green-clad copper roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!

Job Description

Server Assistant – Notch8 Speakeasy

This festive season, Fairmont Hotel Vancouver invites guests to experience our exclusive Notch8 Speakeasy — an intimate setting where expertly crafted cocktails, thoughtfully paired bites, and exceptional hospitality come together.

As our Speakeasy Server Assistant, you'll play an important role behind every seamless guest experience. From preparing the space for service to supporting our Servers and Bartenders throughout the evening, your attention to detail, teamwork, and genuine hospitality will help create the warm and inviting atmosphere that makes every visit memorable.

Join us in making special moments happen at Fairmont Hotel Vancouver.

What’s In It for You

• Seasonal full-time position from November 2026 to February 15, 2027
• An inclusive, empowering, and positive company culture where people are at the heart of everything we do
• Opportunity to work with experienced hospitality professionals in a luxury hotel environment
• Access to global opportunities through our colleague travel and internal mobility programs
• Competitive pay starting at $23.63 per hour
• Complimentary meals during shifts through our Colleague Dining Program
• Discount program offering up to 50% off select Pacific Northwest food & beverage venues
• Opportunity to work in a landmark luxury hotel established in 1939
• Opportunities to contribute to Corporate Social Responsibility initiatives

What You’ll Be Doing

• Support Servers and Bartenders in delivering warm, attentive, and seamless guest service in our seasonal Notch8 Speakeasy
• Prepare and maintain tables, service stations, and mise en place before, during, and after service
• Assist with delivering food and beverages to guests accurately and efficiently, following established service procedures
• Clear and reset tables promptly while maintaining cleanliness and presentation standards
• Replenish glassware, cutlery, napkins, condiments, and other service supplies as required
• Assist with water service and other guest service needs within established procedures
• Maintain cleanliness and organization of guest areas, service stations, and supporting workspaces
• Communicate guest requests, dietary restrictions, and service concerns promptly to the appropriate team members
• Assist with setup and breakdown of the Speakeasy space as required
• Support smooth service flow by anticipating the needs of Servers, Bartenders, and guests
• Handle glassware, trays, and service equipment safely and efficiently
• Collaborate closely with Hosts, Servers, Bartenders, and kitchen colleagues to ensure a cohesive guest experience
• Follow established outlet policies, procedures, and service standards
• Adhere to all health, safety, and sanitation guidelines

Qualifications

What We’re Looking For

• Previous experience in a restaurant, lounge, or hospitality environment is an asset
• A genuine interest in hospitality and providing exceptional guest service
• A positive, proactive, and team-oriented attitude
• Strong attention to detail and the ability to work efficiently in a fast-paced environment
• Good communication and interpersonal skills
• Ability to follow instructions, prioritize tasks, and respond to changing service needs
• Strong organizational skills and a willingness to support colleagues
• Reliability, punctuality, and professional presentation
• Flexible availability, including evenings, weekends, and holidays
• Valid Serving It Right certification is an asset, subject to assigned duties
• Professional working proficiency in spoken and written English

Applicants must be able to commit to the full seasonal period (November 2026 through February 15, 2027).

Physical Aspects of Position

• Constant standing and walking throughout the shift
• Frequent lifting and carrying up to 20 lbs
• Regular kneeling, pushing, and pulling
• Frequent ascending and descending stairs and ramps
• Ability to carry plates, trays, glassware, and service supplies safely and efficiently
• Physical stamina to support service operations in a fast-paced environment

Additional Information

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Recruitment Accommodations

Fairmont Hotel Vancouver is committed to an inclusive and accessible recruitment process. If you require an accommodation at any stage, including when completing an assessment or attending an interview, please contact our People & Culture team. We will work with you to understand your needs and support your participation. All accommodation requests will be handled confidentially.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS