Job Description
About The Position
The Server Assistant is responsible for supporting the front-of-house team, assisting servers in providing exceptional service to our guests. The Server Assistant plays a key role in maintaining a clean and organized dining area, ensuring that guests have a positive and memorable dining experience. Hunter is Concorde Group’s newest venture—an exciting opportunity for those eager to build new relationships and be part of opening a brand-new restaurant. If you thrive in dynamic environments and want to help shape something from the ground up, this role is for you.
Who We Are
Steakhouse rituals, refined.
Hunter is a French-inspired American steakhouse. Shaped by live-fire cooking, classic technique, and confident hospitality. Hunter is the newest restaurant from Concorde Group, a hospitality company with venues in Calgary, Toronto, and Canmore.
What You’ll Get
- Competitive Hourly Wage
- Gratuities
- Extended health benefits after 90 days for all employees working an average of 28+ hours per week
- 25% Company-wide food & beverage discount & access to frequent local business discounts/specials
Responsibilities
- Help servers by delivering food, beverages, and other items to guest tables in a timely and efficient manner as needed.
- Clear used dishes, glasses, and utensils from tables promptly, and reset tables for new guests with clean linens, utensils, and condiments.
- Bus tables and assist in the overall cleanliness of the restaurant, including assisting in washing dishes or cleaning work areas when necessary.
- Keep the dining area clean and organized by wiping down tables, chairs, booths and side stations as well as ensuring floors are free of debris.
- Ensure service stations are stocked with necessary items such as napkins, silverware, condiments, and glassware.
- Assist guests with any requests, including refilling drinks, bringing extra condiments, or delivering special requests from servers.
- Maintain open communication with servers, bartenders, and kitchen staff to ensure a smooth flow of service.
- Assist the front-of-house team in setting up the restaurant.
- Assist staff in maintaining and stocking supplies including: retrieving ice, polishing cutlery, running food, and clearing tables.
- Follow all health and safety regulations, ensuring cleanliness and proper sanitation in the restaurant.
Qualifications:
- Previous experience in a food service or hospitality role is considered an asset.
- Knowledge of dining room and service procedures and functions.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Strong verbal communication and teamwork skills.
- Must be able to multitask and stay organized during busy times.
- Ability to stand, walk, and carry heavy items (such as trays or large stacks of dishes) for extended periods, up to eight hours.
- Ability to receive feedback and absorb training in a fast-paced environment.
- Knowledge of food safety practices and cleanliness standards.
- A positive and enthusiastic attitude with a passion for helping others.
- Basic math skills, can handle money, and operate a point-of-sale system.
- Valid liquor service certification obtained within 30 days of starting.
- Must be over 18 as alcohol service and open scheduling availability is a requirement.
