Lowlands Group

Server Assistant

Lowlands Group  •  Milwaukee, WI (Onsite)  •  13 days ago
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Job Description

Your role as a Server Assistant at a Lowlands Group Restaurant is extremely important to our success. Servers Assistants provide exceptional customer service to each guest on every occasion in order to achieve customer satisfaction. Servers Assistants look for opportunities to exceed customer expectations and offers assistance accordingly.

Essential Functions:

  • Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests
  • Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests
  • Menu Knowledge
  • Greets guests when approaching table and matches food items with the correct guests
  • Communicates any relevant messages to servers and/or bartenders regarding guests' requests/needs
  • Friendly & Attentive Customer Service
  • Service Speed
  • Maintain a neat, organized front-of-house environment
  • Completes all opening, running and closing duties as assigned

Qualifications:

  • Team Player
  • Team Communication
  • Performs assigned tasks
  • Continuous development of food & beverage product knowledge
  • Customer Service Skills
  • Ability to maintain professionalism at all times
  • Ability to communicate clearly
  • Ability to work well with others
  • Ability to multi-task

General Physical Demands for the Position:

Servers Assistants will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting.

Lowlands Group

About Lowlands Group

At Lowlands we're restaurateurs, brand builders, culture swingers, and bicycle believers. We enjoy good food, good company, and most of all... a good bier. We're European-style Grand Cafes. We're a home away from home, a warm welcoming environment to give a bit of respite from the day. From our unique and comforting menus to our extensive bier lists filled with an unmatched selection of rare and even exclusive biers, we're a place to go to grab lunch with a client, weekend brunch with a group, happy hour with co-workers or catch up with a friend for a

relaxing dinner or late night dessert.

All of our locations are unique. A conscious effort is made in site selection to make the most of activating spaces that encourage community and outdoor gathering. Throughout our restaurants you’ll find repurposed materials used in both design and functionality. From floors to ceilings, table tops to bar tops, from bricks to timbers much of what you see is original to the buildings in which we reside or reclaimed from barns, farms and buildings nearby.

We cook real food, from scratch. Our kitchens are committed to finding the highest quality, healthiest, “deceit-free” foods available. Free range and hormone free, whole grains and organic, we work with local purveyors, farmers and artisanal food producers to come up with our own honest house recipes that make the tummies of our guests happy and healthy.

Industry
Food & Beverage
Company Size
51-200 employees
Headquarters
Milwaukee, WI
Year Founded
Unknown
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