Job Description

SERVER ASSISTANTS are there to elevate the guest experience and support the service team throughout the shift. This position requires high energy, a positive attitude, and a strong focus on hospitality and speed, while managing key tasks that keep the restaurant running smoothly. The Server Assistant supports servers in delivering exceptional service to guests while maintaining a clean, organized dining room and service stations. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced team environment.

THE BASICS

• Support servers by assisting with food and beverage delivery to guests
• Maintain a clean and organized dining room, including tables, chairs, and surrounding service areas
• Reset and prepare tables quickly and efficiently for incoming guests
• Assist with running food and drinks to guests to help maintain service flow
• Restock service stations with necessary supplies such as napkins, silverware, glassware, and condiments
• Ensure service areas and dining room remain clean, sanitized, and organized throughout the shift
• Provide excellent guest support by greeting guests, refilling water, and assisting with guest requests when appropriate
• Assist in maintaining cleanliness of service equipment, trays, and work areas
• Support servers during busy shifts to help maintain efficiency and a positive guest experience
• Provide extra support to the restaurant during high-volume periods
• Participate in training to build knowledge of menu items, service standards, and restaurant operations

THE PERKS

BENEFITS | Paid Time Off, 401K with up to a 4% company match, Medical Dental & Vision Health Benefits

GROWTH | be a part of a growing brand with the ability to cross train and learn new skills

DISCOUNTED MEALS | when you work (and on your days off!)

COOL SWAG | that you’ll even want to wear on your day off

CULTURE | that’s fun and connected and gives back to the community

HOLLA-DAYS | Closed for most holidays, so you can enjoy time with family and friends

BE YOURSELF | You are beautiful, and we celebrate your individuality

PRE-REQs

• 18 years of age or older
• Legally permitted to work in the United States (we participate in E-Verify)
• Flexibility to work evenings, weekends, and holidays as needed.
• Team player with a positive attitude and works with a sense of urgency
• Reliable transportation to and from work
• Can work in both hot and cool environments
• Self-accountable in upholding high standards
• Able to work in a fast-paced setting for up to 8 hours daily, or as needed
• Willingness to learn and develop

WORK SKILLS & VALUES

• Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
• Communication | Talking to others to convey information effectively & clearly.
• Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Attention to Detail | Job requires being careful about detail and thorough in completing work tasks.
• Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Integrity | Job requires being honest and ethical. Be Honest, Be Thoughtful, Be Kind in all you do.
• Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Handling and Moving Objects | Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Performing General Physical Activities | Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as lifting up to 20 pounds, balancing, walking, stooping, and handling of materials.
• Spend Time Standing | Most of your day will be standing up or walking.