Job Description

POSITION PURPOSE:  

We are seeking a hospitality focused and organized individual to join our team as a Bus Attendant. The Bus Attendant plays a crucial role in assisting servers or bartenders in delivering an exceptional dining experience to guests. This position is responsible for supporting front of house functions, setting, and clearing tables to provide a clean and tidy restaurant to ensure a flawless service.  

ESSENTIAL FUNCTIONS AND DUTIES:  

• Maintain general cleanliness of the dining room by wiping chairs and tables to ensure a clean and presentable dining experience for guests.
• Set tables with the proper silverware, dishware, linen, and glasses for service.
• Stock and restock any side-stations with necessary supplies as instructed, ensuring a smooth service.
• Clears and resets tables during service to establish a seamless service flow.
• Deliver, fill, and re-fill water as requested by guests and/or directed by servers.
• Anticipate and accommodate the needs of the guests.
• Helps ensure guest satisfaction through active participation in service.
• Report all breakage and damage of equipment or furniture immediately to management.
• Attend and participate in daily pre-service meetings and any training sessions or departmental meetings.
• Follow proper opening or closing procedures, ensuring a clean and welcoming dining room.
• Assist the team and provide help or support to deliver a memorable guest experience.
• Complete other tasks as instructed by managers.

KNOWLEDGE, EXPERIENCE AND SKILLS  

• High school diploma or equivalent is preferred.
• Additional training or certification in food service, hospitality, or sommelier studies preferred.
• Previous experience as a busser in fine dining or upscale restaurant settings. 
• Extensive knowledge of fine dining etiquette, service procedures, and wine service.
• Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management. 
• Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment. 
• Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude. 
• Proficiency in basic computer skills, including knowledge of scheduling software and point-of-sale systems. 
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required. 
• Commitment to upholding the highest standards of customer service, professionalism, and integrity. 

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:  

• Ability to stand for extended periods and work in a fast-paced environment. 
• Endurance to withstand long hours of standing, walking, and repetitive motions. 
• Lift and carry objects weighing up to 50 pounds. 
• Flexibility to bend, stoop, reach, and perform physical tasks.  
• Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties.  

INTENT AND FUNCTION OF JOB DESCRIPTIONS  
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.  

Cipriani is an equal opportunity employer.