Job Description

Server and Cyber Security Manager - 12-Month Contract

Minimum Requirements:

• Matric (Grade 12)
• Degree
• Relevant experience in applying job-related concepts, techniques, and processes at the required level
• Experience in working with senior management
• People management experience
• Creating and managing capex and opex budgets
• Vendor management

Responsibilities:

Manage server infrastructure

• Manage all server infrastructure including iSeries and standard servers to industry standards
• Provide 24 x 7 x 365 support on iSeries, standard server infrastructure, and invoice printers to support continuous business operations (Supply Chain, Production, Logistics)
• Manage all Data Centres (both Company-owned and hosted with 3rd parties)
• Ensure 99% infrastructure uptime
• Provide server support for warehouse management infrastructure
• Ensure server infrastructure goals are aligned with business goals
• Ensure accurate server asset management
• Drive server business continuity
• Define policies and procedures to optimise server infrastructure
• Manage all Data Centres (both Company-owned and hosted with 3rd parties)

Drive Optimisation on Strategic Projects

• Support CIO to plan and execute the IT strategy in support of Company business strategy
• Improve user self-service to reduce call load to the IT Service Desk
• Reduce long term costs
• Drive cost efficiencies in all contracts

Maintain internal service delivery

• Identify global Cloud trends in Platform as a Service PaaS and Infrastructure as a Service IaaS that are applicable to Company and drive adoption of these
• Cultivate relationships with IT service providers to broaden the supplier pool
• Ensure server, backup, restore and Data Centre services meet SLA
• Participate in and lead (where required) RFIs and RFPs related to IT solutions
• Pro-actively eliminate technical debt through constant upgrades of technology
• Provide database administration services
• Ensure optimal security and protection is afforded to the server infrastructure

Lead project management

• Plan, motivate for and manage the capex and opex budgets with a focus on cost efficiency and return on investment
• Deliver projects on time, scope, budget and to user satisfaction
• Pro-actively eliminate technical debt through constant upgrades of technology
• Ensure projects are managed within budget
• Deliver business cases to executive management for IT operations projects and solutions.

Manage Team efficiencies and collaboration

• Create a culture of high performance, supportive team dynamics within IT to deliver superb customer service to Company business
• Establish, communicate, manage and enforce appropriate IT operational best practices through policies and standard operating procedures
• Improve team skill levels and eliminate key person dependencies