Job Description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose Summary:

The Server Administrator is responsible for the administration, maintenance, security, and optimization of the organization's on-premises, hosted, Azure, and Microsoft 365 environments. This role ensures the availability, performance, and reliability of critical infrastructure, including servers, networking, cloud services, identity management, and security platforms. The successful candidate will provide technical leadership in Microsoft 365 administration, Azure operations, infrastructure modernization, automation, and cybersecurity while supporting business continuity and delivering exceptional service to internal stakeholders.

Key Accountabilities:

• Administer and maintain enterprise server infrastructure, including Windows Server, virtualization platforms, and cloud environments.
• Manage and optimize Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, Entra ID, and related security and compliance tools.
• Oversee Azure cloud operations, ensuring secure, scalable, and highly available services.
• Manage Active Directory, hybrid identity environments, Conditional Access, MFA, and user access governance.
• Implement, maintain, and monitor infrastructure security solutions, including firewalls, antivirus, and intrusion detection systems.
• Lead infrastructure projects involving server deployments, upgrades, cloud migrations, and modernization initiatives.
• Monitor system, network, and tenant performance; troubleshoot complex technical issues and implement improvements.
• Develop and maintain disaster recovery, backup, and business continuity solutions.
• Drive automation and operational efficiency using PowerShell, Microsoft Graph API, and related technologies.
• Provide technical leadership, mentoring, documentation, and best-practice guidance while collaborating with security, networking, and business teams.

Qualifications, Experience & Technical Skills:

• College diploma or university degree in Computer Science, Information Technology, or a related discipline, or an equivalent combination of education and experience.
• Minimum 5 years of experience administering enterprise server and infrastructure environments in a senior technical capacity.
• Strong hands-on experience supporting Microsoft 365, including Exchange Online, SharePoint Online, Teams, and Entra ID.
• Experience managing Azure cloud infrastructure, networking, security, automation, monitoring, and deployment services.
• Advanced knowledge of Windows Server, Active Directory, VMware, Hyper-V, and Nutanix platforms.
• Strong understanding of enterprise networking technologies, including Cisco and Meraki environments, TCP/IP, VLANs, routing, and firewall administration.
• Experience with PowerShell scripting and infrastructure automation.
• Expertise in virtualization, high availability, clustering, backup, and disaster recovery solutions.
• Strong troubleshooting, analytical, and problem-solving skills with the ability to manage complex technical environments.
• Microsoft 365, Azure, Cisco, ITIL, and/or Nutanix certifications are considered strong assets.

What You'll Bring:

• Strong customer-service orientation and commitment to delivering exceptional support.
• Excellent verbal and written communication skills.
• Ability to prioritize and manage multiple initiatives in a fast-paced environment.
• Strong collaboration and relationship-building skills.
• Self-motivation, initiative, and a continuous improvement mindset.
• Ability to mentor junior team members and share technical knowledge.
• Strong attention to detail and commitment to operational excellence.
• Experience working effectively with cross-functional teams and stakeholders.
• Sound judgment and decision-making skills.
• Commitment to supporting the mission and values of The Salvation Army.

Compensation:

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.