Job Description

Company Description

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Serves meals and beverages to patrons in dining establishment by performing the following duties:

As a Server, you will:

• Greet guests, present menus, and explain daily specials.
• Take food and beverage orders accurately and enter them into the POS system.
• Serve meals and beverages promptly while following proper service standards.
• Monitor guest satisfaction and respond to requests or concerns professionally.
• Clear and reset tables and maintain a clean, welcoming dining area.
• Process guest checks and payments accurately.
• Follow food safety, sanitation, allergen, and resort procedures.
• Complete assigned side work and other duties as needed.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.

Qualifications

• 3–6 months of customer service, food handling, or serving experience required.
• High school diploma or GED required.
• Strong communication, interpersonal, and customer service skills.
• Knowledge of food and beverage service standards, food safety, sanitation, and allergen procedures.
• Ability to accurately take orders, operate a POS system, handle payments, and perform basic math.
• Ability to multitask and work efficiently in a fast-paced, high-volume restaurant environment.
• Strong attention to detail, problem-solving, and teamwork skills.
• Basic knowledge of responsible alcohol service; TIPS or equivalent certification preferred.
• Ability to stand and walk for extended periods and occasionally lift, push, pull, or move up to 40 pounds.
• Must be able to work a flexible schedule, including nights, weekends, holidays, and on-call shifts as needed.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.