Job Description

A new chapter is beginning at Hyatt Centric Congress Avenue Austin and Peachtree Group!
Located in the heart of downtown, our hotel places guests and our team at the center of everything that makes Austin unforgettable.
We’re looking for talented, hospitality-driven individuals ready to bring great energy, fresh ideas, and authentic Austin spirit to every guest experience.

Key Responsibilities:

• Greet guests warmly and provide knowledgeable recommendations on menu items, beverages, and daily specials.
• Accurately take food and beverage orders and enter them promptly into the point-of-sale system.
• Ensure all orders are prepared and delivered correctly, efficiently, and in a timely manner.
• Build positive relationships with guests by providing attentive service and responding proactively to requests.
• Collaborate closely with managers, chefs, and bartenders to ensure a smooth dining experience and quickly resolve any guest concerns.
• Verify and clarify orders with kitchen and bar staff as needed to maintain accuracy and quality standards.
• Present checks, process payments, and thank guests for their visit in a professional manner.
• Assist with the setup and arrangement of dining areas, including setting tables and accommodating larger parties when needed.
• Maintain a clean, organized, and inviting dining environment by clearing and resetting tables promptly.
• Adhere to all food safety, sanitation, and service standards to ensure an exceptional guest experience.

Benefits:

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Peachtree Group is an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.