Eureka! Values

Eureka! is an expression of delight on finding, discovering or solving something and this exclamation of joy starts with you. Our values driven culture is full of passionate people serving those hungry to discover a local blend of America’s best. Many of our guests are joining us for the items they crave or offerings they wish to explore. Our aim is to attract and hire talent that provides an enthusiastic experience for all our guests while being a great co-worker for their team mates.

Purpose of the Position

Greet all guests with personal style and provide personable, helpful and efficient food service while maintaining a high level of contribution to the restaurant. This is a non-exempt position that reports directly to the General Manager and indirectly to others in management.

Essential Job Functions

• Outgoing personality
• Passion for the brand
• Positive Attitude
• Consistent attendance and punctuality
• Compliance with employee handbook and training manuals
• Strong Knowledge of craft beer and whiskey
• Fast foot speed and ability to work successfully in a fast paced environment
• Greet all guests within Eureka’s time specifications and with a genuinely friendly disposition (i.e., a warm smile)
• Attend to the needs of all guests in a professional and courteous manner
• Memorize Eureka’s abbreviations and ticket writing procedures, and write food and drink orders according to guest’s request
• Efficiently operate the point-of-sale (POS) system
• Maintain a thorough knowledge of all menu and bar items in order to respond accurately to guests’ inquiries
• Prepare and serve beverages according to time and quality standards
• Know all table and bar seat numbers and deliver food orders
• Execute proper food and drink placement at all tables
• Bus and manicure tables throughout the restaurant
• Polish and roll silverware
• Transport plates, bowls and glasses from Dish station to the cooks line
• Replenish condiments, as needed, such as straws, napkins, ice
• Maintain the expeditor and wait stations
• Assist in seating guests and answering the telephone, as needed
• Perform appropriate opening and closing duties, such as cleaning and food prep
• Handle cash and credit card transactions according to Eureka’s procedures
• Observe state and federal laws regarding the service of alcohol

Qualifications

• At least 18 years of age
• TAM/ Alcohol Awareness Card
• Food Handler Safety Training Card

Equipment Used

• Point-of-Sale system
• Assorted knives, scissors
• Coffee/Tea/Espresso Machines, if applicable
• Assorted china and flatware
• NoWait App

Physical Demands and Work Environment

Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot and/or physically demanding.

At-Will Statement & Job Description Disclaimer

This position is at-will. Servers have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, Eureka! has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with Eureka! This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.