StepStone Hospitality

Server

StepStone Hospitality  •  Needham, MA (Onsite)  •  3 hours ago
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Job Description

We are currently seeking full-time AM and PM servers for our newly renovated property!

Duties and Responsibilities:

· Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.

· Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.

· Memorize menu selections and wines including being familiar with daily specials and basic ingredients.

· Write order on check or memorize order.

· Relay order to kitchen and service bar utilizing point of sale system.

· Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout.

· Total bill and accept payment or refer guest to cashier.

· Clear and reset counters or table at conclusion of each course.

· Assist in cleaning and wiping down of service areas and prep areas.

· Notify a manager immediately of any guest complaints.

· Practice and observe all safety rules and procedures.

· Maintain and follow all cash handling procedures.

Requirements:

  • Minimum lifting and pulling of 50 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Standing for long periods of time.
  • Must have exceptional customer service skills.
  • Must be flexible with schedule and adjust to business needs of the Hotel.

EEOC Statement: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

StepStone Hospitality

About StepStone Hospitality

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.

StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Providence, Rhode Island
Year Founded
2009
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