Juliet Italian Kitchen

Server

Juliet Italian Kitchen  •  Austin, TX (Onsite)  •  3 hours ago
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Job Description

Title: SERVER
Reports to: Restaurant Manager

of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.
Duties & Responsibilities:

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Be able to make wine suggestions to go with food orders.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
  • Be ready and willing to assist fellow servers as situations arise.
  • Be ready and willing to assist busperson with clearing and resetting tables.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications:

Minimum Qualifications:

  • Communication skills that demonstrate friendliness and talking ease adequate to directly serve and interact with customers.
  • TABC certification.
  • Food Handler certification.
  • General knowledge of bar drink recipes and enthusiasm for craft.
  • Quality customer service skills.
  • Minimum 2 years experience in restaurant front of house staff.
  • Ability to work closely with other staff, at a consistently fast pace, while performing a variety of time constraint tasks.
  • Requires good memory to avoid confusing customers’ orders and to recall faces, names, and preferences of frequent patrons.
  • Basic POS skills to place orders and generate customers’ bills.
Physical Effort:

  • Stands and walks behind the bar for the duration of the shift.
  • Lifts and carries up to 25 pounds to stock the bar.

We are a family at Juliet Italian Kitchen and are looking for a new member to welcome into our family. We offer a competitive salary, paid time off, health/dental/vision /life insurance, and bonuses. We allow you to spend Thanksgiving, Christmas Eve, and Christmas Day with your loved ones by being closed those three days. About Juliet: Juliet Italian Kitchen is a destination for anyone seeking a relaxed Italian spot for a date night, business lunch or casual weekend brunch. Juliet is in the heart of Austin’s beloved Zilker Park in Central Austin, at The Arboretum in North Austin and soon to be on the square in Georgetown, TX. All locations are known for their patios and welcoming atmosphere. Owned by Veneto Hospitality, Juliet embodies community and camaraderie through shared meals between friends and family. For more information on Juliet Italian Kitchen visit www.juliet-austin.com

Juliet Italian Kitchen

About Juliet Italian Kitchen

Regardless of where you’re from, everyone has a favorite neighborhood restaurant they always crave because it feels like home. Juliet Italian Kitchen, located in the heart of Austin’s beloved Zilker Park neighborhood, strives to be that destination for anyone seeking a relaxed Italian spot for a date night, business lunch or casual weekend brunch. Juliet embodies community and camaraderie through shared meals between friends and family.

A nod to Shakespeare, Juliet replaced long-time Italian institution, Romeo’s, on Austin’s original restaurant row. When owner Daniel Wilkins quickly realized the gap in the local restaurant scene for a neighborhood staple that guests can depend on to satisfy their Italian cravings. Large enough to host walk-ins and reservations for both lunch and dinner, yet upscale enough for special occasions and celebrations, Juliet truly has something for everybody. As they crafted the concept for Juliet, the main objectives remained: warm hospitality and a commitment to excellence in each dish served to guests.

Juliet’s ethos is centered on a warm and welcoming atmosphere lending its feeling of home. The elevated interior showcases local art to bring the classics of Italy to the trademarked weirdness of Austin. The outdoor covered patio allows for enjoyable dining alfresco during pleasant and favorable seasons and for parties of all sizes. Juliet is ideal for large celebrations and offers private dining options, family-style catering and restaurant buy-outs to make each event specially tailored to the guest.

Above all, Juliet takes pride in providing a neighborhood dining experience that guests can call home and looks forward to continuing to serve Austinites and their families for years to come.

Industry
Food & Beverage
Company Size
11-50 employees
Headquarters
Austin, Texas
Year Founded
2015
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