Job Description

Sorrel River Ranch aspires to welcome guests and staff into a progressive, authentic community that shares the common passion of living life to its fullest. We’re driven to develop and foster a one-of-a-kind ranch resort experience offering the best quality locally grown food, most unforgettable and enjoyable adventure pursuits, genuine relaxation that restores the mind and body, unique opportunities for bonding with loved ones, and a wealth of experiential education programming with the goal of expanding our collective awareness, understanding, and appreciation of the incredible world we all share.

The Server at Sorrel River Ranch plays a crucial role in providing exceptional dining experiences for guests. They are responsible for taking orders, serving food and beverages, and ensuring customer satisfaction. The role involves maintaining an elevated level of professionalism, knowledge of the menu, and excellent customer service skills.

Position Responsibilities

Customer Service:

Greeting guests warmly and assist them in selecting menu items.
Provide recommendations based on guest preferences and menu knowledge.
Address customer inquiries and concerns in a polite and timely manner.

Order Taking and Service:

Take accurate food and beverage orders from guests.
Input orders into the POS system and communicate with kitchen staff.
Serve food and beverages promptly and accurately.

Menu Knowledge:

Stay informed about menu items, specials, and ingredients.
Describe menu items, preparation methods, and ingredients to guests.

Table Maintenance:

Set up and maintain dining areas to ensure cleanliness and organization.
Clear and reset tables efficiently.
Refill water glasses and address guest needs during the meal.

Team Collaboration:

Work closely with kitchen and bar staff to coordinate order delivery.
Communicate effectively with team members to ensure smooth service.

Payment Processing:

Present bills to guests and process payments accurately.
Manage credit cards, and other forms of paym ent.

Adherence to Policies and Standards: Follow company policies, procedures, and sanitation guidelines.
Maintain a neat and professional appearance.
Any other tasks assigned.

Education/Experience

Must be a minimum of 21 years old.
Experience upholding service and standards in a fining dining restaurant.
Food Handlers & Alcohol Awareness Certificate required.
TOAST POS experience.
Demonstrate effective verbal and written communication skills.
Be able to use good judgement, work independently in a multi-task position.
Must be able to work a flexible schedule including days, nights, weekends, and holidays.

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.

About Sorrel River Ranch Resort & Spa

Sorrel River Ranch Resort and Spa is a 240 acre riverside oasis, Where Luxury Meets Adventure. Surrounded by towering red rock mesas near Arches and Canyonlands National Parks, Sorrel River caters to discerning travelers on a quest to experience the finest service, adventures, and relaxation that Moab has to offer. Discover adventure, inner peace, rejuvenating spa services, an amazing view of the stars, and so much more when you visit our extraordinary Moab resort.

The River Grill

From our farm to your table, The River Grill focuses on using the freshest local ingredients from our on-site Sorrel River Farm and other local farmers and purveyors. In addition to growing our own produce and sourcing locally, we strive to include locally and regionally sourced meats and sustainable seafood to ensure an unmatched Moab dining experience.

Full-Service Spa

The wellness focus of our riverside spa includes a full menu of revitalizing spa treatments. Not to miss is one of our sports massages and signature Bourbon Cowboy fine body scrub.

Adventure Programming

Moab, Utah is the ultimate destination for adventure seekers. Our resort is located close to Canyonlands National Park and Arches National Park and our Adventure Concierge team is ready to help you plan for relaxed or extreme outdoor fun. Adventures start here at the resort with water sports, hikes, mountain biking, horseback riding and more.

Industry

Travel & Hospitality

Company Size

11-50 employees

Headquarters

Moab, Utah

Year Founded

1999

Website

sorrelriver.com

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