Job Description

Settlers Hospitality is a collection of hospitality brands that includes boutique hotels, diverse restaurants, distinctive event venues and lifestyle offerings. Most are historic properties that have been painstakingly converted into upscale hotel space. Each carefully blends modern amenities with historic touches to reflect the unique heritage and sense of place of each property. Our commitment to excellent guest services is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for ensuring our guests have an exceptional experience while staying with us. We are currently looking for a hardworking and motivated individual to join our restaurant team. We are looking for a hardworking and motivated individual to join our team as a Server at Frogtown Chophouse.

The Server waits on customers serving food and drinks following established guidelines, procedures, and policies for food and beverage safety controls as prescribed by company standards. He or she interacts with guests and staff in a cordial, efficient, and professional manner and rings guest checks, collects cash, and processes credit charges following company policies and procedures. In addition, the Server helps with seating guests, clearing and setting tables, and preparing to go orders.

The ideal candidate for this position has a high school diploma or high school equivalency diploma and at least one year of experience in a restaurant setting. He or she has previous experience handling money and operating Micros Point-of-sales (POS) and credit/debit card processing systems and can work a flexible schedule that includes days, nights, weekends, and holidays. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

RESPONSIBILITIES:

• Greets all customers in a warm, sincere, and helpful manner
• Takes orders and serves meals and beverages promptly and courteously
• Accurately enter orders into POS and manage close out of checks
• Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
• Follows safety and sanitation rules and practices
• Ensures compliance with all applicable federal and state laws and all company policies
• Helps bus and set tables and performs side-work
• Other duties as assigned

Requirements

Qualifications:

• High school diploma or high school equivalency diploma preferred
• One year of relevant experience
• Point-of-sale (cash register) and credit or debit card processing skills
• Excellent communication skills, verbal and written
• Able to bend, kneel, squat, stand, and lift heavy objects as needed
• Able to lift up to 50 pounds
• Able to work days, evenings, weekends, and holidays
• RAMP certification or willingness to obtain