The Server is responsible for providing exceptional food and beverage service to guests across multiple outlets, including the breakfast buffet, restaurant dining, bar service, and in-room dining (room service). This role ensures a welcoming atmosphere, timely service, and a high standard of hospitality while maintaining cleanliness, professionalism, and guest satisfaction. You will need an open schedule as this position does require weekends and holidays.
Both AM and PM shifts are available.
Greet guests promptly and professionally, creating a warm and welcoming experience.
Provide attentive, courteous, and efficient service in all dining areas.
Anticipate guest needs and respond promptly to requests or concerns.
Maintain thorough knowledge of menus, specials, ingredients, and beverage offerings.
Make recommendations and upsell food and beverage items when appropriate.
Set up, maintain, and break down breakfast buffet according to hotel standards.
Ensure food presentation, cleanliness, and proper replenishment throughout service.
Monitor buffet quality, temperature, and guest satisfaction.
Assist guests with beverage service and special requests.
Take accurate food and beverage orders and enter them into the POS system.
Serve food and drinks efficiently while maintaining service standards.
Monitor guest alcohol consumption and follow responsible service guidelines.
Maintain cleanliness and organization of dining and bar areas.
Take room service orders via phone or system accurately and professionally.
Prepare trays/carts according to service standards.
Deliver orders promptly and verify guest satisfaction upon delivery.
Retrieve trays promptly from guest hallways and rooms when appropriate.
Set up and reset tables and service stations.
Maintain sanitation, safety, and food handling standards.
Process guest payments accurately.
Assist with opening and closing side work duties.
Support team members and other departments as needed.
Curren Food Handlers Permit
Previous restaurant, hotel, or food service experience preferred.
Knowledge of food safety and sanitation practices.
Ability to work in a fast-paced, guest-focused environment.
Strong communication and interpersonal skills.
Flexible availability including mornings, evenings, weekends, and holidays.
Ability to stand and walk for extended periods and lift up to 25 lbs.
Hotel or hospitality experience.
POS system experience.
Alcohol service certification (if required by state/local law).
Strong multitasking and teamwork abilities.
Fast-paced hotel environment with indoor dining and guest room service.
Requires extended standing, walking, bending, and carrying trays.
Competitive hourly wage + tips
Employee meal discounts
Hotel travel discounts
Health benefits (eligible positions)
Paid time off
Career growth opportunities
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
