Job Description

Join the team at The Chocolatier Restaurant, Bar + Patio, a year round, full service restaurant located at Hersheypark. The Chocolatier serves up family fare with a fun spin, and hints of chocolate for lunch and dinner. The space features past and present pieces from the Hersheypark ride collection, one-of-a-kind views of neighboring attractions, and a second-story patio and bar. The Chocolatier celebrates the life and legacy of our founder, Milton S. Hershey, by continuing to bring people together for happiness, fun, and of course, chocolate.

This position is responsible for anticipating and providing for guests' needs in the timely service of their dining experience while delivering the Art of Hospitality with a positive and friendly attitude using their own style and personality.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Take food and drink orders from customers accurately and with a positive attitude.*

• Work within the Department of Agriculture Regulations to ensure food safety is being met. Identify potential issues before they reach the customer.*

• Maintain knowledge of the food and beverage menu, in order to answer guest questions and make recommendations as needed.*

• Monitor assigned tables and check in on guests to ensure tables are enjoying their meals and take action to correct any problems.*

• Adhere to all alcohol rules and guidelines as taught by RAMP; ensure a safe and an enjoyable experience by our guests.*

• Maintain dining room cleanliness, table manicuring, and overall dining room housekeeping.*

• Engage with customers in a friendly manner while anticipating their needs.*

• Complete payment of all guest checks and finalize all financial transactions.*

• Perform side work, set up, and closing duties as assigned.*

• Perform other duties as assigned.

Qualifications:

• 18 years of age or older.

• Post-Employment - RAMP Certification

Knowledge, Skills, and Abilities:

• Ability to work as part of a team to ensure positive guest experience

Job Demands:

While performing the duties of this job, the employee is required to:

• Climbing Ladders Occasional (<33%)

• Reaching Forward Frequent (34-66%)

• Climbing Stairs Occasional (<33%) (ft maximum height)

• Lifting Frequent (34-66%) (lbs maximum weight)

• Reaching Overhead Frequent (34-66%)

• Finger Dexterity Occasional (<33%)

• Hand/Eye Coordination Occasional (<33%)

• Stooping Frequent (34-66%)

• Bending Frequent (34-66%)

• Sitting Occasional (<33%)

• Standing Constant (>67%)

• Walking Constant (>67%)

• This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

• This job regularly requires verbal communication of detailed information to others either by phone or in person.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.