Job Description

At Gravity Haus, our servers are the heart of the dining experience—connecting our guests and members to our locally inspired cuisine, craft beverages, and community-driven hospitality. As a Server, you’ll provide genuine, elevated service with an approachable, adventure-loving spirit. You’ll ensure every guest feels welcome, cared for, and excited to return—creating powerful moments that reflect the Gravity Haus lifestyle.

Key Responsibilities

• Provide an engaging, elevated level of service while maintaining a friendly and approachable demeanor.
• Demonstrate full menu knowledge — food, cocktails, beer, wine, and non-alcoholic offerings — to make recommendations and enhance the guest experience.
• Anticipate guest needs, handle inquiries or complaints professionally, and ensure every visit ends on a high note.
• Collaborate with the bar, kitchen, and host teams to ensure seamless communication and service flow.
• Accurately input orders, process payments, and maintain balanced transactions using the POS system.
• Maintain table cleanliness, side work, and setup/breakdown standards before, during, and after service.
• Support the team during special events, private dining experiences, and member functions.
• Uphold Gravity Haus standards for sustainability, cleanliness, and hospitality at all times.
• Promote Gravity Haus memberships, experiences, and programming in an authentic, informed way.
• Ensure compliance with all health, safety, and sanitation guidelines.

What We’re Looking For

• Previous serving experience in a high-volume, full-service or upscale casual restaurant required.
• Genuine enthusiasm for hospitality and connecting with guests.
• Excellent communication and multitasking skills with a calm, professional demeanor.
• A proactive, team-first attitude and a willingness to help wherever needed.
• Strong attention to detail and commitment to consistency.
• Current food handler’s permit and alcohol service certification (or ability to obtain upon hire).
• Comfort working nights, weekends, and holidays as business requires.

Physical Requirements

• Ability to stand and work on feet for extended periods.
• Ability to lift and carry up to 30 lbs.
• Ability to bend, reach, and move quickly during service.

About Gravity Haus

Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living.

At the heart of everything we do are our core values, which guide our culture, service, and growth:

• Keep Growing
• Bring Others Along
• Create Powerful Moments
• Be “All-In” + Go the Distance
• Make it Better than You Found It

We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.

What We Can Offer You

When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.