EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
The Serials Sales Manager, Serials Specialist Western US (AZ, AK, CA, HI, ID, NM, NV, MT, OR, UT, WA, and Western Canada) is responsible for driving growth, retention, and strategic development of EBSCO’s Serials Subscription Services (SSD) portfolio. This role serves as the dedicated subject matter expert for serials, partnering closely with Academic Regional Sales Managers (RSMs) to identify opportunities, secure renewals, and deliver strong, consistent customer outcomes.
The position is focused exclusively on serials and subscription management, bringing deep expertise in publisher journal models, workflows, and the evolving library landscape. The Serials Sales Manager acts as the primary point of contact for all SSD-related strategy, working across Sales, Account Services, Operations, and publisher partners to advance both new and existing business.
Your Team
You will be welcomed as a member of the SSD Sales Manager, Serials Specialist team in the West. As one of two subject matter experts on the team, this role serves as the serials sales lead, partnering closely with the West Coast field sales team (approximately 10 individuals). This role is part of the broader Academic Sales organization, serving academic, medical, and corporate libraries across North America. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a SSD Sales Manager, Serials Specialist and your development and career growth at EIS.
What sets you apart
Master’s Degree in Library and Information Science (MLS/MLIS)
Selling into the academic library market within the serials segment is preferred
Knowledge of library journals collection development and market trends
Use or familiarity with CRM software
Strong organizational skills
Self-motivated, critical thinking skills, well organized, detail-oriented, flexible, creative, and thrives in a fast-paced environment
Ability to read, analyze, and interpret financial reports; ability to respond to common inquiries from customers or members of the business community and effectively present information to management and public groups
USD $122,695.00 - USD $175,280.00 /Yr.
At EBSCO Information Services, we hire great people and let them thrive. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it through a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users.
Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
