Sergeant - (260007RD)
Sergeants may be assigned based on need to either a patrol supervisory function and or a staff service function. Sergeants are responsible for the daily supervision of police operations to help ensure the safety and welfare of patients, visitors and other staff members of UH. The Sergeant helps to keep the hospital and grounds a safe environment free of theft and other criminal activities. The Sergeant also directs and leads the department staff in carrying out the essential duties of their position.What You Will Do
Supervises, evaluates, trains, provides guidance and issues corrective actions for employees.Relates to and works effectively with people of diverse cultural, economic and ethnic backgrounds.Reviews and writes reports as needed.Maintains availability by phone or radio for notification or consultation on emergency situations.Using excellent customer service skills establishes and maintains effective working relationships.Demonstrates progressive leadership and effective management.Develops staff and builds a strong team.Allocates resources effectively.Additional Responsibilities
Performs other duties as assigned.Complies with all policies and standards.For specific duties and responsibilities, refer to documentation provided by the department during orientation.Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
High School Equivalent / GED (Required) Work Experience
3+ years Protective Services or Private Security experience (Required) Knowledge, Skills, & Abilities
Demonstrated leadership potential through performance and career plan development. (Required proficiency) Proficient in the use of computers and standard office applications. (Required proficiency) Working knowledge of security-related systems and equipment, including radio communications, CCTV, and motor vehicles. (Required proficiency) Familiarity with timekeeping systems (e.g., Kronos or similar platforms). (Required proficiency) Ability and willingness to complete required training and certifications to support departmental operations and compliance. (Required proficiency) Demonstrates effective communication skills in both routine and high-pressure situations, with a focus on customer service and professionalism. (Required proficiency) Maintains composure and sound judgment in stressful or emergency situations. (Required proficiency) Applies job-related knowledge and skills to perform assigned duties effectively and safely. (Required proficiency) Excellent communication skills, verbal and written. (Required proficiency) Licenses and Certifications
Driver's License (Valid) (Required) Successful completion of OPOTA Private Security and Firearms Certification (Required within 30 Days) Successful completion of an OPOTA Private Security Academy (Preferred) First-Line Supervision Training (Required within 1 Year) Mid-level Supervision Training (Preferred within 2 Years) Completion of Annual Firearm, Taser training (Required) Physical Demands
Standing Constantly Walking Constantly Sitting Rarely Lifting Frequently up to 50 lbs Carrying Frequently up to 50 lbs Pushing Frequently up to 50 lbs Pulling Frequently up to 50 lbs Climbing Occasionally up to 50 lbs Balancing Occasionally Stooping Frequently Kneeling Frequently Crouching Frequently Crawling Occasionally Reaching Occasionally Handling Constantly Grasping Constantly Feeling Constantly Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements
10%
: United States-Ohio-Parma
7007 Powers Blvd
7007 Powers Blvd
Parma 44129
: Support Services
: Parma_Medical_Center
: Full-time
: Regular - ShiftVariable
: Standard
: Professional
: No
Remote Work: No
: Sep 7, 2026, 4:00:00 AM
Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.
