This is a remote position.

Overview

We are seeking a highly organized, proactive, and detail-oriented Executive Assistant / Operations Coordinator to support the day-to-day administrative and operational functions of a growing SEO and digital services business.

This role is ideal for someone who thrives in a fast-paced environment, communicates professionally, learns quickly, and can execute tasks with minimal supervision. The ideal candidate is dependable, resourceful, and capable of handling a wide variety of responsibilities ranging from client communication and onboarding to invoicing coordination and operational support.

This is not a pure marketing role. The focus is operational efficiency, administrative support, organization, and helping keep internal workflows moving smoothly.

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KEY RESPONSIBILITIES
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• Assist with client onboarding and administrative coordination
• Manage contracts, forms, and operational documentation
• Handle client communication and follow-up tasks via email and messaging platforms
• Support invoicing and billing processes
• Coordinate with fulfillment and internal teams to ensure tasks are completed promptly
• Conduct online research for vendors, tools, platforms, and operational needs
• Maintain organized records and communication threads
• Help monitor task completion and operational follow-through
• Assist with scheduling, reminders, and day-to-day business operations
• Respond professionally and promptly to emails and internal communication
• Learn and adapt to evolving workflows and systems

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IDEAL CANDIDATE
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• Strong English communication skills, both written and verbal
• Highly responsive and dependable
• Organized and detail-oriented
• Able to work independently with minimal oversight
• Comfortable handling multiple responsibilities at once
• Fast learner with strong problem-solving ability
• Professional communication style
• Resourceful and proactive mindset
• Comfortable asking questions when clarification is needed
• Able to maintain professionalism while communicating with clients and internal staff

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PREFERRED EXPERIENCE
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• Executive Assistant or Administrative Assistant experience
• Operations support or coordinator experience
• Customer service or client communication background
• Familiarity with invoicing or billing processes
• Experience working remotely for U.S.-based companies
• Basic familiarity with SEO or digital marketing terminology is a strong plus
• Experience using email platforms, Google Workspace, spreadsheets, and online forms

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TOOLS & SYSTEMS
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Experience with the following is considered helpful, but not required:

• Google Workspace
• Gmail
• Google Sheets / Excel
• JotForm or similar form tools
• Basic invoicing platforms
• Messaging and communication tools

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WORK ENVIRONMENT
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• Remote position
• Flexible workload depending on business activity
• Opportunity to grow into a larger operational support role over time
• Collaborative and supportive work environment
• Long-term opportunity for the right candidate