Job Description

Job Summary

Job Description : Wireless Operations\\r\\n• Monitor enterprise WLAN services.\\r\\n• Support wireless user connectivity issues.\\r\\n• Troubleshoot authentication failures.\\r\\n• Manage guest wireless services.\\r\\n• Support SSID administration activities.\\r\\nCisco Wireless Support\\r\\n• Cisco 9800 Wireless Controllers\\r\\n• Cisco Access Points\\r\\n• Cisco Wireless Assurance\\r\\n• Cisco Mobility Services\\r\\nAruba Wireless Support\\r\\n• Aruba Central\\r\\n• Aruba Mobility Controllers\\r\\n• Aruba Access Points\\r\\n• Aruba AirWave (if applicable)\\r\\nIncident Management\\r\\n• Resolve wireless incidents.\\r\\n• Support L1 team whenever necessary and work closely with the L1 team.\\r\\n• Troubleshoot wireless client issues.\\r\\n• Support roaming investigations.\\r\\n• Escalate RF-related and complex issues to L3.\\r\\nConfiguration Management\\r\\n• SSID provisioning\\r\\n• AP deployment support\\r\\n• Controller configuration updates\\r\\n• WLAN policy implementation\\r\\nMonitoring\\r\\n• Aruba Central\\r\\n• Cisco Catalyst Center Assurance\\r\\n• SolarWinds\\r\\n• ThousandEyes\\r\\nCompliance & Reporting\\r\\n• Validate AP health.\\r\\n• Monitor controller availability.\\r\\n• Support firmware compliance activities.\\r\\n• Assist in wireless performance reporting.\\r\\nRequired Skills\\r\\n• Cisco WLC 9800\\r\\n• Cisco Access Points\\r\\n• Aruba Central\\r\\n• Aruba Controllers\\r\\n• WLAN Troubleshooting\\r\\n• WPA2/WPA3\\r\\n• 802.1X Fundamentals\\r\\n• RADIUS Basics\\r\\n\\r\\nExperience\\r\\n• 3-5 years of Wireless Operations experience.\\r\\n• Experience supporting Cisco or Aruba wireless networks.\\r\\n• Good understanding of WLAN fundamentals.\\r\\nPreferred Certifications\\r\\n• CCNA Wireless / Enterprise\\r\\n• Aruba ACA\\r\\n• ITIL Foundation\\r\\n\\r\\n Job Summary : L2 Wireless Network Engineer - Cisco & Aruba WLAN Operations Role Summary The L2 Wireless Engineer is responsible for operational support, monitoring, troubleshooting, configuration, and maintenance of enterprise wireless environments based on Cisco and Aruba technologies

Key Responsibilities

Job Responsibilities : Wireless Operations • Monitor enterprise WLAN services. • Support wireless user connectivity issues. • Troubleshoot authentication failures. • Manage guest wireless services. • Support SSID administration activities. Cisco Wireless Support • Cisco 9800 Wireless Controllers • Cisco Access Points • Cisco Wireless Assurance • Cisco Mobility Services Aruba Wireless Support • Aruba Central • Aruba Mobility Controllers • Aruba Access Points • Aruba AirWave (if applicable) Incident Management • Resolve wireless incidents. • Support L1 team whenever necessary and work closely with the L1 team. • Troubleshoot wireless client issues. • Support roaming investigations. • Escalate RF-related and complex issues to L3. Configuration Management • SSID provisioning • AP deployment support • Controller configuration updates • WLAN policy implementation Monitoring • Aruba Central • Cisco Catalyst Center Assurance • SolarWinds • ThousandEyes Compliance & Reporting • Validate AP health. • Monitor controller availability. • Support firmware compliance activities. • Assist in wireless performance reporting. Required Skills • Cisco WLC 9800 • Cisco Access Points • Aruba Central • Aruba Controllers • WLAN Troubleshooting • WPA2/WPA3 • 802.1X Fundamentals • RADIUS Basics Experience • 3-5 years of Wireless Operations experience. • Experience supporting Cisco or Aruba wireless networks. • Good understanding of WLAN fundamentals. Preferred Certifications • CCNA Wireless / Enterprise • Aruba ACA • ITIL Foundation

Skill Requirements

Skill Requirement : Wireless Operations • Monitor enterprise WLAN services. • Support wireless user connectivity issues. • Troubleshoot authentication failures. • Manage guest wireless services. • Support SSID administration activities. Cisco Wireless Support • Cisco 9800 Wireless Controllers • Cisco Access Points • Cisco Wireless Assurance • Cisco Mobility Services Aruba Wireless Support • Aruba Central • Aruba Mobility Controllers • Aruba Access Points • Aruba AirWave (if applicable) Incident Management • Resolve wireless incidents. • Support L1 team whenever necessary and work closely with the L1 team. • Troubleshoot wireless client issues. • Support roaming investigations. • Escalate RF-related and complex issues to L3. Configuration Management • SSID provisioning • AP deployment support • Controller configuration updates • WLAN policy implementation Monitoring • Aruba Central • Cisco Catalyst Center Assurance • SolarWinds • ThousandEyes Compliance & Reporting • Validate AP health. • Monitor controller availability. • Support firmware compliance activities. • Assist in wireless performance reporting. Required Skills • Cisco WLC 9800 • Cisco Access Points • Aruba Central • Aruba Controllers • WLAN Troubleshooting • WPA2/WPA3 • 802.1X Fundamentals • RADIUS Basics Experience • 3-5 years of Wireless Operations experience. • Experience supporting Cisco or Aruba wireless networks. • Good understanding of WLAN fundamentals. Preferred Certifications • CCNA Wireless / Enterprise • Aruba ACA • ITIL Foundation

Other Requirements

Other Requirement : Wireless Operations • Monitor enterprise WLAN services. • Support wireless user connectivity issues. • Troubleshoot authentication failures. • Manage guest wireless services. • Support SSID administration activities. Cisco Wireless Support • Cisco 9800 Wireless Controllers • Cisco Access Points • Cisco Wireless Assurance • Cisco Mobility Services Aruba Wireless Support • Aruba Central • Aruba Mobility Controllers • Aruba Access Points • Aruba AirWave (if applicable) Incident Management • Resolve wireless incidents. • Support L1 team whenever necessary and work closely with the L1 team. • Troubleshoot wireless client issues. • Support roaming investigations. • Escalate RF-related and complex issues to L3. Configuration Management • SSID provisioning • AP deployment support • Controller configuration updates • WLAN policy implementation Monitoring • Aruba Central • Cisco Catalyst Center Assurance • SolarWinds • ThousandEyes Compliance & Reporting • Validate AP health. • Monitor controller availability. • Support firmware compliance activities. • Assist in wireless performance reporting. Required Skills • Cisco WLC 9800 • Cisco Access Points • Aruba Central • Aruba Controllers • WLAN Troubleshooting • WPA2/WPA3 • 802.1X Fundamentals • RADIUS Basics Experience • 3-5 years of Wireless Operations experience. • Experience supporting Cisco or Aruba wireless networks. • Good understanding of WLAN fundamentals. Preferred Certifications • CCNA Wireless / Enterprise • Aruba ACA • ITIL Foundation