Job Description

Job Summary

Windows / Azure L2 JD 8+ years of experience in Windows Server administration, Azure infrastructure support, virtualization, and enterprise infrastructure operations. • Strong experience in Windows Server administration, including installation, configuration, patching, upgrades, hardening, performance tuning, and troubleshooting of Windows Server 2012, 2016, 2019, and 2022 environments. • Hands-on experience in Microsoft Azure infrastructure services including Azure Virtual Machines, Virtual Networks, Network Security Groups, Azure Storage, Azure Backup, Azure Monitor, and Recovery Services Vault. • Administration of Active Directory Domain Services, DNS, DHCP, Group Policy, file servers, print services, and Windows failover clustering in large enterprise environments. • Experience in Azure Active Directory / Microsoft Entra ID, user and group management, role-based access control, conditional access support, and identity synchronization concepts. • Responsible for provisioning, managing, monitoring, and troubleshooting Azure virtual machines, Windows workloads, disks, backups, snapshots, and availability configurations. • Good understanding of Azure networking concepts including VNets, subnets, peering, private endpoints, load balancers, VPN connectivity, and network troubleshooting. • Experience in VMware virtual infrastructure support including VM provisioning, resource monitoring, vCenter operations, snapshots, and coordination for patching or maintenance activities. • Perform server health checks, incident resolution, service restoration, root cause analysis, and problem management support for Windows and Azure infrastructure issues. • Support patch management, vulnerability remediation, antivirus compliance, backup validation, and infrastructure audit requirements across Windows and Azure environments. • Experience working with monitoring and ticketing tools for event monitoring, alert handling, incident management, change implementation, and SLA-driven support. • Knowledge of PowerShell scripting for routine administration, automation, reporting, and troubleshooting of Windows and Azure-related tasks. • Coordinate with application, network, security, storage, backup, and cloud teams for implementation, troubleshooting, migration, and change-related activities. • Responsible for resolving escalated issues, preparing RCA inputs, maintaining operational documentation, and ensuring compliance with change and incident management processes. Required Skills: • Strong technical knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, Azure infrastructure services, Azure VM operations, backup, monitoring, and basic networking concepts. • Good understanding of ITIL processes including incident management, change management, problem management, request fulfillment, SLA tracking, and escalation handling. • Should have good communication, documentation, stakeholder coordination, and customer interaction skills. • Experience supporting global enterprise environments and 24x7 production operations would be preferred. • Azure certifications such as AZ-900, AZ-104, or equivalent practical Azure administration exposure would be an added advantage.

Key Responsibilities

Windows / Azure L2 JD 8+ years of experience in Windows Server administration, Azure infrastructure support, virtualization, and enterprise infrastructure operations. • Strong experience in Windows Server administration, including installation, configuration, patching, upgrades, hardening, performance tuning, and troubleshooting of Windows Server 2012, 2016, 2019, and 2022 environments. • Hands-on experience in Microsoft Azure infrastructure services including Azure Virtual Machines, Virtual Networks, Network Security Groups, Azure Storage, Azure Backup, Azure Monitor, and Recovery Services Vault. • Administration of Active Directory Domain Services, DNS, DHCP, Group Policy, file servers, print services, and Windows failover clustering in large enterprise environments. • Experience in Azure Active Directory / Microsoft Entra ID, user and group management, role-based access control, conditional access support, and identity synchronization concepts. • Responsible for provisioning, managing, monitoring, and troubleshooting Azure virtual machines, Windows workloads, disks, backups, snapshots, and availability configurations. • Good understanding of Azure networking concepts including VNets, subnets, peering, private endpoints, load balancers, VPN connectivity, and network troubleshooting. • Experience in VMware virtual infrastructure support including VM provisioning, resource monitoring, vCenter operations, snapshots, and coordination for patching or maintenance activities. • Perform server health checks, incident resolution, service restoration, root cause analysis, and problem management support for Windows and Azure infrastructure issues. • Support patch management, vulnerability remediation, antivirus compliance, backup validation, and infrastructure audit requirements across Windows and Azure environments. • Experience working with monitoring and ticketing tools for event monitoring, alert handling, incident management, change implementation, and SLA-driven support. • Knowledge of PowerShell scripting for routine administration, automation, reporting, and troubleshooting of Windows and Azure-related tasks. • Coordinate with application, network, security, storage, backup, and cloud teams for implementation, troubleshooting, migration, and change-related activities. • Responsible for resolving escalated issues, preparing RCA inputs, maintaining operational documentation, and ensuring compliance with change and incident management processes. Required Skills: • Strong technical knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, Azure infrastructure services, Azure VM operations, backup, monitoring, and basic networking concepts. • Good understanding of ITIL processes including incident management, change management, problem management, request fulfillment, SLA tracking, and escalation handling. • Should have good communication, documentation, stakeholder coordination, and customer interaction skills. • Experience supporting global enterprise environments and 24x7 production operations would be preferred. • Azure certifications such as AZ-900, AZ-104, or equivalent practical Azure administration exposure would be an added advantage.

Skill Requirements

Windows / Azure L2 JD 8+ years of experience in Windows Server administration, Azure infrastructure support, virtualization, and enterprise infrastructure operations. • Strong experience in Windows Server administration, including installation, configuration, patching, upgrades, hardening, performance tuning, and troubleshooting of Windows Server 2012, 2016, 2019, and 2022 environments. • Hands-on experience in Microsoft Azure infrastructure services including Azure Virtual Machines, Virtual Networks, Network Security Groups, Azure Storage, Azure Backup, Azure Monitor, and Recovery Services Vault. • Administration of Active Directory Domain Services, DNS, DHCP, Group Policy, file servers, print services, and Windows failover clustering in large enterprise environments. • Experience in Azure Active Directory / Microsoft Entra ID, user and group management, role-based access control, conditional access support, and identity synchronization concepts. • Responsible for provisioning, managing, monitoring, and troubleshooting Azure virtual machines, Windows workloads, disks, backups, snapshots, and availability configurations. • Good understanding of Azure networking concepts including VNets, subnets, peering, private endpoints, load balancers, VPN connectivity, and network troubleshooting. • Experience in VMware virtual infrastructure support including VM provisioning, resource monitoring, vCenter operations, snapshots, and coordination for patching or maintenance activities. • Perform server health checks, incident resolution, service restoration, root cause analysis, and problem management support for Windows and Azure infrastructure issues. • Support patch management, vulnerability remediation, antivirus compliance, backup validation, and infrastructure audit requirements across Windows and Azure environments. • Experience working with monitoring and ticketing tools for event monitoring, alert handling, incident management, change implementation, and SLA-driven support. • Knowledge of PowerShell scripting for routine administration, automation, reporting, and troubleshooting of Windows and Azure-related tasks. • Coordinate with application, network, security, storage, backup, and cloud teams for implementation, troubleshooting, migration, and change-related activities. • Responsible for resolving escalated issues, preparing RCA inputs, maintaining operational documentation, and ensuring compliance with change and incident management processes. Required Skills: • Strong technical knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, Azure infrastructure services, Azure VM operations, backup, monitoring, and basic networking concepts. • Good understanding of ITIL processes including incident management, change management, problem management, request fulfillment, SLA tracking, and escalation handling. • Should have good communication, documentation, stakeholder coordination, and customer interaction skills. • Experience supporting global enterprise environments and 24x7 production operations would be preferred. • Azure certifications such as AZ-900, AZ-104, or equivalent practical Azure administration exposure would be an added advantage.

Other Requirements

Windows / Azure L2 JD 8+ years of experience in Windows Server administration, Azure infrastructure support, virtualization, and enterprise infrastructure operations. • Strong experience in Windows Server administration, including installation, configuration, patching, upgrades, hardening, performance tuning, and troubleshooting of Windows Server 2012, 2016, 2019, and 2022 environments. • Hands-on experience in Microsoft Azure infrastructure services including Azure Virtual Machines, Virtual Networks, Network Security Groups, Azure Storage, Azure Backup, Azure Monitor, and Recovery Services Vault. • Administration of Active Directory Domain Services, DNS, DHCP, Group Policy, file servers, print services, and Windows failover clustering in large enterprise environments. • Experience in Azure Active Directory / Microsoft Entra ID, user and group management, role-based access control, conditional access support, and identity synchronization concepts. • Responsible for provisioning, managing, monitoring, and troubleshooting Azure virtual machines, Windows workloads, disks, backups, snapshots, and availability configurations. • Good understanding of Azure networking concepts including VNets, subnets, peering, private endpoints, load balancers, VPN connectivity, and network troubleshooting. • Experience in VMware virtual infrastructure support including VM provisioning, resource monitoring, vCenter operations, snapshots, and coordination for patching or maintenance activities. • Perform server health checks, incident resolution, service restoration, root cause analysis, and problem management support for Windows and Azure infrastructure issues. • Support patch management, vulnerability remediation, antivirus compliance, backup validation, and infrastructure audit requirements across Windows and Azure environments. • Experience working with monitoring and ticketing tools for event monitoring, alert handling, incident management, change implementation, and SLA-driven support. • Knowledge of PowerShell scripting for routine administration, automation, reporting, and troubleshooting of Windows and Azure-related tasks. • Coordinate with application, network, security, storage, backup, and cloud teams for implementation, troubleshooting, migration, and change-related activities. • Responsible for resolving escalated issues, preparing RCA inputs, maintaining operational documentation, and ensuring compliance with change and incident management processes. Required Skills: • Strong technical knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, Azure infrastructure services, Azure VM operations, backup, monitoring, and basic networking concepts. • Good understanding of ITIL processes including incident management, change management, problem management, request fulfillment, SLA tracking, and escalation handling. • Should have good communication, documentation, stakeholder coordination, and customer interaction skills. • Experience supporting global enterprise environments and 24x7 production operations would be preferred. • Azure certifications such as AZ-900, AZ-104, or equivalent practical Azure administration exposure would be an added advantage.