The GMP Group

Senior Workshop Engineer (Scheduler) | MNC | North

The GMP Group  •  Singapore, SG (Onsite)  •  5 months ago
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Job Description

  • Daily Scheduling Plan and coordinate field technician assignments, handle urgent job reallocations, and ensure readiness for next-day deployments.
  • Job Reassignments Manage last-minute changes due to medical leave or unforeseen field issues, reallocating jobs between in-house and partner technicians
  • Parts Preparation Review service appointments and assign necessary spare parts for engineers ahead of schedule.
  • Workshop Management Maintain workshop cleanliness, oversee appliance scrapping, refurbishment, and stock cycle counts.
  • Technical Support Act as first-level support for service engineers and mentor junior staff on technical issues.
  • Vehicle & Documentation Upkeep Manage SE vehicle requirements (road tax, licenses) and ensure accurate job and asset documentation.
  • Audit & Compliance Support adherence to company policies and participate in internal/external audits (e.g., ISO, ICS).
  • Backup Field Service Step in for urgent service repairs, conduct on-site troubleshooting, and handle payment and service closure
  • Requirements

    • Min. Diploma/Degree in Electrical, Electronics and Engineering related discipline
    • 3-5 years experience in customer service or technical support
    • Hands on experience with repair of home appliances or similar commercial appliances
    • MS Office is essential
    • Adaptability to new technology
    • Able to handle mobile devices (Eg. iPAD, Tablets, Smartphones, Credit Card Terminals)

    We regret that only shortlisted candidates will be notified.
    GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Fiona Koh | Registration No: R1109239

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    This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

    e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

    By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

    

  • The GMP Group

    About The GMP Group

    Founded in 1991, The GMP Group is one of Singapore's largest and most established staffing and human resource consultancies, dedicated to transforming careers and empowering businesses. As a full-service people solutions provider, we are committed to fulfilling the career aspirations of individuals while creating new possibilities for organisations globally.

    Our services span six specialist divisions, each tailored to meet specific client needs:

    GMP Recruitment: Specialises in junior to mid-management staffing across industries, including HR, Admin, Sales, Supply Chain, Customer Service, Marcom, Retail, F&B, Finance, and Industrial Services.

    GMP Banking: Provides dedicated recruitment for the banking, stockbroking, insurance, and fund management sectors.

    GMP Technologies: Focuses on IT, Engineering, Healthcare, and Life Sciences roles, addressing the growing demand for technical and scientific talent.

    GMP International: A premier recruiter for foreign workers, providing global talent solutions across industries.

    GMP Consultancy: Offers outsourcing and HR consultancy services, providing guidance on organisational development and career management for working professionals and students.

    With a robust presence in Singapore and offices in Malaysia and Indonesia, The GMP Group combines its extensive network and industry-specific expertise to offer clients seamless, one-stop HR solutions. Our dynamic team and global reach affirm our position as a strategic partner in staffing and human resources across Asia and beyond.

    Industry
    HR & Recruiting
    Company Size
    501-1,000 employees
    Headquarters
    Singapore, SG
    Year Founded
    1991
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