Job Description

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

The role will initially focus on Workday Financials, Procurement, and related Finance processes, with the potential to expand into broader Workday and Enterprise Applications capabilities as the organization's application portfolio evolves. This position will partner closely with the Workday Application Administrator/Platform Lead, business process owners, super users, and implementation/support partners.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Strategic Partnership: Act as a dedicated daily partner to Finance, IT, and other business stakeholders, translating financial policies, controls, and operational requirements into technical specifications.*
• Requirements and Future-State Design: Serve as the functional product owner for Workday Financials; manage intake, evaluate enhancement requests based on strategic value and risk, and maintain a long-term roadmap for system improvements.*
• Release Management: Lead functional coordination for biannual Workday releases, including impact analysis, regression testing, and feature adoption planning.*
• Process Optimization: Drive functional configuration activities and continuous improvement initiatives, prioritizing standard Workday functionality over custom solutions.*
• Testing & Quality Assurance: Oversee the end-to-end testing lifecycle, including User Acceptance Testing (UAT) and regression testing, ensuring system changes meet financial and operational controls.*
• Empowerment & Support: Provide post go-live support, training, and change management to Finance users to drive platform adoption and user proficiency.*
• Perform other duties as assigned.

Qualifications:

• 18 years of age or older
• 5+ years of hands-on Workday Financials experience with direct configuration ownership. Must have participated in at least one full-lifecycle Workday implementation.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Workday Pro certification in Financial Management, Procurement, or Adaptive Planning preferred but not required.
• This position does not offer visa sponsorship.

Knowledge, Skills, and Abilities:

• Deep proficiency in Core Financials: GL, AP, AR, Treasury, Fixed Assets, Banking and Settlement.
• Strong Procurement module experience: requisitioning, PO management, 3-way match, supplier portal, and spend authority configuration.
• Prior Budgeting & Planning experience or a demonstrated, active commitment to mastering the platform.
• Experience supporting ERP business process configuration, security domain management, and data loads.
• Experience supporting post-go-live ERP environments through at least one bi-annual release cycle, including regression testing coordination and feature adoption decisions.
• Proven experience working with external implementation partners: ability to manage the SI relationship, challenge recommendations, and protect HE&R’s interests in design decisions.
• Highly self-motivated and results-driven, comfortable working independently on complex projects but thriving in a collaborative, Agile environment.
• Expert-level skills in process mapping and project management tools.
• Excellent written and verbal communication skills to articulate complex technical concepts to finance teams.
• Experience with Workday Accounting Center.
• Experience with Workday implementation or transformations.
• Experience with integrations and enterprise application ecosystems.
• Workday Pro certification in Financial Management, Procurement, or Adaptive Planning
• Proficient in working with details on a daily basis for prolonged periods of time
• Must have the ability to safeguard confidential information.

Job Demands:

While performing the duties of this job, the employee is required to:

• Sitting: constant (>67%)
• Hand-Eye Coordination: constant (>67%)
• Finger Dexterity: constant (>67%)
• Reaching Forward: occasional (<33%)
• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
• This job regularly requires verbal communication of detailed information to others either by phone or in person.
• Substantial movements of the wrists, hands, and/or fingers (Repetitive motion).

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.