Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Join Mass General Brigham Digital as a Senior Wireless Network Engineer, where you’ll help support the reliable, secure voice, wireless, and data communication systems that keep care teams, researchers, employees, and patients connected.
At Mass General Brigham Digital, technology is central to how we deliver care, advance research, and improve the employee and patient experience. Our team brings together established and emerging technologies to create strategic, clinical, and operational value across the enterprise.
We are looking for a collaborative, detail-oriented engineer who enjoys solving complex network challenges, supporting mission-critical environments, and helping modernize infrastructure through automation and thoughtful design.
Why Join Us
• Support technology that helps care teams, researchers, and employees do their best work across a leading integrated health care system.
• Contribute to network reliability, security, and modernization in a large, mission-critical environment.
• Work with colleagues who value inclusion, continuous improvement, learning, teamwork, and thoughtful innovation.
• Build expertise across wireless, voice, LAN/WAN, automation, and infrastructure-as-code practices.
About the Role
Reporting to the Manager of Network Engineering, the Senior Network Engineer monitors work requests, provisioning queues, and incident queues through a computerized tracking system. In this role, you will take ownership of incoming requests, collaborate with teammates, and help ensure that network and telecommunications services remain available, secure, and aligned with organizational needs.
What You’ll Do
• Monitor and manage incoming network engineering work, provisioning workflows, and incident requests.
• Support and automate highly available network infrastructure across LAN and WAN environments.
• Use scripting, automation, and infrastructure-as-code practices to standardize and simplify network hardware and software deployment, configuration, and management.
• Apply continuous integration and continuous delivery/deployment practices to help ensure reliable, repeatable delivery of network and data solutions.
• Provide technical support and troubleshooting for telecommunications, wireless, and network-related issues.
• Help ensure the security, integrity, and availability of telecommunications systems and data.
• Coordinate with departments, stakeholders, vendors, and technical teams to support effective integration of telecommunications and network systems.
• Participate in quality improvement and patient safety initiatives.
• Follow Network Engineering services, policies, and procedures, and document work accurately in incident logs and status updates.
• Take on other related support tasks and responsibilities as assigned.
Qualifications
Additional Job Details (if applicable)
This role may require occasional after-hours or weekend work for tasks that cannot be completed during normal business hours. The engineer is also expected to participate in the Network Engineering on-call rotation and carry a pager and/or cell phone for 24x7 coverage during assigned periods.
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$93,953.60 - $136,739.20/Annual
Grade
7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
