This role will lead a sizeable team of HR Shared Services team members executing transactions across various HR processes. The role will support the broader HR leadership team by way of performing seamless and accurate transactions through the progressive HR Shared Services framework.
Leading a team of 25+ direct/indirect team members based in India, Philippines and Lithuania within the HR Shared Services function to ensure the timely and accurate delivery for a progressive and consistent employee experience
Develop team members through cross-training and skills development, ensuring knowledge sharing and business continuity.
Accountability for the day to day performance of the HR Shared Services team, ensuring adherence to SLA's and KPI's
Reviewing and reporting on relevant KPI's or SLA's of the team
Proactive planning, ensuring efficient utilization of HR shared services resources.
Close collaboration and regular interaction with the larger HR team
Promoting a high-performance culture, with a focus on team collaboration,
Ensuring data quality on the HRIS and supporting various internal and external audits
Highlighting, escalating and reporting risk events, if any, appropriately
Contribute in the upscaling of the scope of HR Shared Services and implementation and maintenance of HRIS
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations
CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services
Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services
Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management
Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
