Job Description

We’re seeking a future team member for the role of Senior Vice President, Head of Performance Architecture & Intelligence to join our People Team. This role is located in New York, NY.

In this role, you’ll make an impact in the following ways:

• Performance System Architecture
  • Design and continuously evolve the organization’s performance management and feedback ecosystems (including 360 processes)
  • Translate enterprise strategy into performance frameworks, behaviors, and measurement models
  • Ensure performance systems remain relevant in a rapidly changing, AI-augmented workforce
• Performance Intelligence & Insights
  • Define and operationalize what “high performance” means across roles, teams, and functions
  • Leverage data, analytics, and emerging AI capabilities to generate actionable insights on performance trends
  • Partner with product and data teams to enhance performance-related tools and decision support
• Experience & Behavior Design
  • Shape manager and employee experiences that drive meaningful, high-quality performance conversations
  • Design interventions that improve feedback quality, goal alignment, and accountability
  • Move from process compliance → behavior change and performance outcomes
• Product & Technology Partnership
  • Collaborate with People tech and product teams on system design, implementation, and optimization
  • Influence roadmap decisions for performance-related platforms and tools
  • Ensure seamless integration between performance systems and broader talent ecosystems
• Change & Adoption Strategy
  • Lead communication strategies and executive/manager enablement for performance-related initiatives
  • Drive adoption through clear narratives, capability building, and behavioral nudges
  • Anticipate future shifts in work (AI, automation, new role structures) and evolve performance approaches accordingly

To be successful in this role, we’re seeking the following:

• 8+ years of total work experience and a Bachelor’s degree in organization development, industrial/organizational psychology, human resources, business, or related field (or equivalent experience); advanced degree preferred (e.g., MS I/O Psychology, MBA, MA OD).
• Demonstrated expertise in performance management framework design, calibration, program assessment, delivery methodologies, and technology enablement.
• Proven experience translating analytics into action across talent decisions, succession, and rewards.
• Familiarity with regulatory considerations and compliance requirements across global jurisdictions.
• Bias to action, extremely high attention to detail, ability to work in a highly matrixed organization

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.