HSBC

Senior Vice President- Client Relationship Management

HSBC  •  Hong Kong, HK / Central, HK / Hong Kong Island, HK (Onsite)  •  3 hours ago
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Job Description

We are currently seeking a high calibre professional to join our team as a Senior Vice President in our Global Network Banking team in Hong Kong.

In this role you will:

  • Maximize revenue and customer value by being accountable for proactively growing a portfolio within GNB through new-to-bank acquisition, deepening product penetration for existing customers and driving balance sheet growth across assets and liabilities aligned to the Group’s strategy of growing revenues and portfolio Return on Equity through needs-based sales
  • Lead and Drive corridor engagement with key Global Corporate and International Mid-Market Coverage, Product and functional stakeholder groups to maximize customer value with a focus on expanding transaction banking wallet share and facilitating introductions to the wider HSBC Group to capture business opportunities in other markets
  • Ability to engage C-suite level management of the bank’s largest clients with diverse solutions to meet complex needs, introduce new opportunities and develop a trusted advisor status with key client decision makers in order to grow long-term relationships
  • Understand current economic trends and their impact on HSBC in Hong Kong; identify key levers to capitalize on opportunities and/or minimize downside exposure
  • Contribute to the long-term strategic vision and direction for HK GNB and identify the key steps necessary for portfolio alignment and acting as a Role Model championing client centricity through regular client engagement and dealing with complaints and issues as required
  • Uphold the highest level of integrity and act as a role model for all HSBC values and business principles, ensuring growth is achieved within the bank’s risk appetite and that HSBC delivers appropriate products and services which meet and exceed customer expectations as well as deliver fair outcomes
  • Be an ambassador for HSBC and develop the bank’s profile in the local community, with a particular focus on international business (including engagement through Chambers of Commerce)
  • Ensure compliance with all relevant internal and external standards that apply to the conduct of the business including but not limited to KYC, AML regulations and monitoring of credit risks, including taking timely actions to protect the bank from potential losses

To be successful you will need:

  • More than 8 years of experience in banking and track record dealing with international / corporate clients
  • Strong banking experience with exposure to corporate lending, credit structures, risk assessment, cash and payment solutions and trade finance. Banking Experience in/across other geographies is a plus
  • A passionate client advocate with deep understanding of corporate and institutional client needs, with a demonstrable track record in delivering customer excellence on a global basis for CIB category clients
  • Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues with strong credit assessment skills, particularly towards structured facilities
  • Strategic thinker with a track record in developing and implementing market leading strategies that originate business and deliver effective client solutions across Transaction Banking products
  • Ability to interact and build trust and credibility with relationships at all levels of seniority including internal and external stakeholders, ‘C suite’, owner/proprietor client representatives, regulators and government bodies. Ability to influence without direct control
  • Cross cultural sensitivity and a dynamic personality to constructively engage with multicultural stakeholders (both internal and external)
  • Fluent in English and fluent in an additional foreign language such as Spanish or Portuguese would be a plus
HSBC

About HSBC

Opening up a world of opportunity for our customers, investors, ourselves and the planet.

We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.

HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.

To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
Unknown
Website
hsbc.com
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