Job Description

Senior Vice President – Bank Loans Operations

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Vice President – Bank Loans Operations to join our Fund & Investor Solutions – Global Operations team. This role is located in Pittsburgh, PA.

In this role, you’ll make an impact in the following ways:

• Lead Bank Loan operations in Fund Services for trade settlement, agency services, interest processing, rate resets, covenant monitoring, and reconciliations.
• Define and execute the bank loan operating model aligned to firm strategy, growth ambitions, and regulatory requirements.
• Act as a senior escalation point for complex client, operational, and regulatory matters.
• Influence senior stakeholders and governance forums on risk, capacity, and transformation priorities.
• Manage daily operations for global Bank Loan teams, maintaining SLA, quality, and timeliness.
• Maintain strong governance over controls, reconciliations, break management, and exception handling.
• Serve as a senior client-facing leader for key Bank Loan relationships and new product onboarding.
• Partner with Product and Client teams to support new mandates, complex deal structures, and client-specific requirements.
• Drive client satisfaction, retention, and service differentiation.
• Oversee automation, digitization, and AI projects to minimize risk, cost, and manual effort.
• Achieve efficiency, free up capacity, and lower risk through transformation.
• Lead, develop, and inspire senior managers and global teams across multiple locations.
• Build a strong leadership bench with succession plans and targeted capability development.
• Foster a culture of accountability, inclusion, continuous improvement, and operational excellence.

To be successful in this role, we’re seeking the following:

• 15+ years of experience in Bank Loan operations within asset management, custody, fund administration, or investment banking.
• Deep expertise in syndicated loans, leveraged loans, agency services, and end‑to‑end loan lifecycle.
• Proven experience leading large, global, multi‑site teams at scale.
• Strong understanding of operational risk, controls, and regulatory frameworks.
• Demonstrated success in driving complex transformation programs.
• Excellent executive communication and stakeholder management skills.
• Exposure to AI, automation, or digital transformation in operations.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.