Key Responsibilities

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  Serve as the primary revenue driver for the Applications Service Line, personally sourcing and closing new business across EHR, ERP, and administrative application engagements, and building a pipeline that reflects the growth expectations of this role.

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  Contribute aggressively to company Business Development goals by growing new and existing customer accounts across the Applications Service Line and all other Service Lines, without ever sacrificing delivery quality for growth.

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  Lead new business pursuits and represent Ellit Groups in client presentations, positioning the firm’s applications expertise and quality track record as the differentiator that wins and retains business.

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  Lead client engagement processes, including Request for Proposal responses, needs assessment, project scoping, proposal development, and contract negotiations, ensuring scope and quality expectations are set accurately from the first conversation.

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  Serve as a key contributor to business development efforts related to Service Desk and across all service lines.

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  Identify and pursue expansion opportunities within existing client relationships and partner-enabled offerings, treating account growth and quality of delivered work as inseparable responsibilities of this role.

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  Develop and execute the overall strategy for the Applications Service Lines, spanning EHR implementation and optimization, ERP deployment, and administrative/operational application support, with delivery quality aligned to Ellit Groups standards and built into every phase of the roadmap.

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  Lead and inspire a multi-platform team of practice leaders and consultants to hit aggressive revenue and growth targets while holding delivery quality as a non-negotiable standard across every engagement.

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  Oversee the successful delivery and quality of EHR, ERP, and administrative application engagements, ensuring every implementation, optimization, and support engagement meets Ellit Groups’ standards for quality, timeliness, and client satisfaction.

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  Own the development and optimization of Applications Service Line offerings, and manage the financial performance of the service line, including budget, cost, and revenue.

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  Remain personally engaged in billable consulting, serving as the Applications subject matter expert across implementations, upgrades, and optimizations.

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  Participate in client pitches, proposal reviews, and solution design discussions, ensuring every proposed solution reflects a quality-first delivery approach.

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  Lead customer assessments and consulting engagements, and serve as a senior escalation resource for complex delivery, platform, or client-facing issues.

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  Ensure sales and proposal materials accurately represent Ellit Groups’ capabilities, partner integrations, delivery approach, and quality standards.

Thought Leadership (Ongoing)

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  Drive thought leadership by developing white papers, case studies, and other industry-specific content on EHR, ERP, and healthcare application trends, while engaging in podcasts and speaking engagements to share insights and expertise.

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  Actively represent culture by leading and participating in efforts around continuous learning, personal and professional development, community service, and team building.

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  Demonstrate expert-level knowledge of leading healthcare industry best practices, hot topics, and application trends across EHR, ERP, and administrative systems, and hold the practice to that same standard of expertise.

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  Promote the Ellit Groups brand experience, anchored in a reputation for quality delivery across every applications engagement.

Qualifications

Required

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  Bachelor’s degree

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  Minimum of 10 years of progressive healthcare IT leadership experience within one or more health systems or healthcare IT consulting firms, with deep expertise across EHR, ERP, and administrative application platforms.

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  Demonstrated expertise in healthcare software applications, with emphasis on the Epic platform.

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  Proven experience serving as an escalation resource for complex delivery, platform, or client-facing issues.

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  Strong communication and leadership skills, with the ability to influence technical, operational, and executive stakeholders.

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  Demonstrated strength in business development, including participation in proposals, client pitches, solution design, and account growth initiatives.

Preferred

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  Master’s degree

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  Clinical background

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  Prior experience owning or managing a vendor relationship for a major healthcare technology platform.

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  Demonstrated experience supporting business development efforts, including proposal development, RFP responses, and client presentations.

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  Consulting or professional services leadership experience within health IT or enterprise clinical systems.

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  Experience collaborating with platform partners and ecosystem vendors to support client solutions.

Certifications (all preferred)

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  Epic certification — current or lapsed

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  PMP certification — current or lapsed

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  Lean certification (Green Belt or Black Belt)

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  ITIL certification

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  Remote role with travel approximately 25%, with potential to increase up to 50% as needed