Job Description

About sg360°

sg360° partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We leave no stone unturned in our efforts to drive smarter targeting, stronger messaging and improved ROI. Everything we do - audience analytics, strategic planning, creative development, production and distribution - we do in the pursuit of performance.

When you join us, you gain access to a comprehensive benefits package, including paid time off, holiday pay, health, dental, and vision insurance, life insurance, an education assistance program, short- and long-term disability, wellness resources, identity theft protection, and a 401k with employer match.

Be part of a legacy of excellence and growth with sg360°!

Our company is seeking a Data Programmer III with advanced expertise in Quadient Inspire and BCC Ignite to support high-volume, data-driven direct mail and omnichannel communications. This is a hybrid technical role requiring strong proficiency in data engineering concepts, scripting, and document composition development. The ideal candidate will design and build scalable workflows, develop complex personalization logic, and optimize data and composition processes for performance, accuracy, and postal compliance. This role plays a critical part in bridging data processing, composition development, and production execution, with a focus on efficiency and technical excellence.

KEY RESPONSIBILITIES:

Advanced Data Processing & Engineering

• Architect, develop, and optimize data processing workflows using BCC Ignite and related technologies.
• Write and maintain complex transformation logic and scripts to support data ingestion, normalization, segmentation, and output generation.
• Design scalable solutions for large-volume datasets, ensuring performance and reliability.
• Implement data validation, auditing, and error-handling frameworks to ensure integrity across all processing stages.
• Work with structured and semi-structured data formats (CSV, fixed-width, XML, JSON).

Document Composition Development

• Develop and maintain advanced Quadient Inspire Designer Workflows.
• Build complex business rules, conditional logic, and variable data personalization.
• Optimize composition workflows for performance, reusability, and maintainability.
• Troubleshoot and resolve issues related to data mapping, formatting, rendering, and output generation (print and digital).

Campaign Execution & Postal Optimization

• Lead execution of direct mail campaigns, ensuring accurate and timely processing and delivery.
• Utilize BCC Ignite for postal presort, address standardization (CASS), NCOA processing, and commingling strategies.
• Identify and implement opportunities for postage savings and operational efficiencies.
• Production Support, QA & Performance Tuning
• Own end-to-end production support, including job monitoring, failure resolution, and performance tuning.
• Perform detailed QA validation including record reconciliation, data integrity checks, and output verification.
• Analyze and optimize job performance, including processing times, memory utilization, and throughput.
• Support deployment processes across development, QA, and production environments.

Technical Leadership & Collaboration

• Translate complex business requirements into technical designs and scalable solutions.
• Act as a technical SME, providing guidance on best practices in data processing and composition development.
• Collaborate with cross-functional teams including IT, Operations, Account Management, and Client Services.
• Mentor junior team members and contribute to team skill development.

Documentation & Continuous Improvement

• Create and maintain detailed technical documentation, including data mappings, workflow diagrams, and processing logic.
• Drive automation and process improvement initiatives to reduce manual effort and increase reliability.
• Evaluate and recommend new tools, techniques, and standards to enhance capabilities.

Requirements

Required Qualifications

• 5+ years of experience in data processing, programming, and/or document composition within the direct mail or CCM industry.
• Advanced, hands-on expertise with Quadient Inspire Designer.
• Strong working knowledge of BCC Ignite, including data processing and postal optimization workflows.
• Proficiency in scripting or programming languages within the Quadient and Ignite applications used for data manipulation and automation.
• Strong experience with data extraction, transformation, and performance tuning.
• Deep understanding of data structures, transformation logic, and file processing techniques.
• Knowledge of USPS regulations, including CASS, NCOA, presort, and mail optimization strategies.
• Proven ability to troubleshoot complex technical issues in high-volume production environments.
• Strong attention to detail with a focus on accuracy, scalability, and performance.

Preferred Qualifications

• Experience in high-volume print/mail service bureaus or direct marketing organizations.
• Familiarity with job scheduling and high-volume project-based workflows.
• Experience working with regulated data environments (HIPAA, financial, or insurance).

Work Environment

This position operates in a fast-paced, deadline-driven production environment focused on supporting critical client communications. The role requires a high level of ownership, accountability, and attention to detail to ensure production deliverables are completed accurately and on schedule. Employees work closely within a collaborative, cross-functional team structure.

Travel:

Minimal local travel may be required for meetings, trainings, and/or other business purposes.

sg360° does not offer employment-based visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. This policy applies to all applicants, including those whose employment authorization may expire in the future and would require sponsorship to remain employed.

sg360° is an Equal Opportunity Employer. We make employment decisions based on merit, qualifications, and business needs. sg360° does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

sg360° will provide reasonable accommodations to individuals with disabilities in the hiring process, in accordance with applicable laws. If you require an accommodation to complete your application, please contact the location to which you are applying and ask to speak with the Human Resources representative.