Initiate International

Senior UX/UI Designer (iGaming & Sports Betting)

Initiate International  •  Cape Town, ZA (Onsite)  •  10 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

A high-growth iGaming and Sports Betting operator is seeking a Senior UX/UI Designer to lead experience design across its sportsbook and casino platforms in South Africa. This is a strategic, hands-on role for a designer who understands that great design is not decoration — it is conversion, retention, and commercial performance engineered through user-centric thinking.

If you thrive in high-volume, mobile-first digital environments and can translate behavioural insight into seamless betting journeys, this role offers the opportunity to shape products used by thousands of active players daily.

The Role

As Senior UX/UI Designer, you will own the end-to-end experience across sportsbook and casino products — from concept to high-fidelity execution. You will drive UX strategy, optimise critical conversion flows, and ensure every touchpoint reflects a premium, intuitive, and frictionless player experience tailored to the South African market.

You will work at the intersection of Product, Development, CRM, Marketing, and Compliance, ensuring design decisions are grounded in data, aligned with regulation, and commercially impactful.

Your Key Job Responsibilities as Senior UX/UI Designer will include:

UX Strategy & Experience Leadership

  • Lead UX and UI design across sportsbook and casino platforms
  • Define experience strategy aligned with business goals and user behaviour insights
  • Ensure consistent, scalable design systems across all digital touchpoints

Design Execution

  • Own wireframes, interactive prototypes, and high-fidelity interface designs
  • Translate product requirements into intuitive user journeys and visually compelling interfaces
  • Maintain strong design standards across mobile and desktop environments

Conversion & Optimisation

  • Drive optimisation of key revenue-critical flows including registration, KYC, deposits, betting journeys, and withdrawals
  • Conduct usability testing, user research, and behavioural analysis to refine experiences
  • Apply conversion rate optimisation principles to reduce friction and improve engagement

Cross-Functional Collaboration

  • Partner closely with Product Managers, Developers, CRM, and Marketing teams to deliver seamless releases
  • Ensure design solutions align with compliance requirements and responsible gambling standards
  • Guide junior designers and contribute to evolving design processes and standards

Success Measures

  • Improved conversion across onboarding, KYC, and deposit funnels
  • Increased engagement and session duration across sportsbook and casino
  • Reduction in usability-related support queries
  • Strong design consistency across platforms
  • Positive player feedback and improved satisfaction metrics

Requirements for this Senior UX/UI Designer role:

  • 5+ years experience in UX/UI design, ideally within iGaming, fintech, or high-traffic mobile-first platforms
  • Strong portfolio demonstrating complex product interfaces and conversion-focused design
  • Proven experience leading UX initiatives and collaborating cross-functionally
  • Demonstrated success in conversion optimisation and behavioural design

Technical Expertise

  • Expert proficiency in Figma (preferred) or Adobe XD
  • Strong understanding of design systems, prototyping, and usability testing methodologies
  • Experience working with analytics tools to inform design decisions

Core Competencies

  • Advanced design thinking capability
  • Strong user-centric mindset with commercial awareness
  • Analytical, data-driven approach to optimisation
  • Clear communicator with the ability to influence stakeholders
  • High attention to detail combined with strategic perspective

Why This Opportunity

This role places you at the forefront of digital experience within a competitive and performance-driven industry. Your work will directly influence customer acquisition, retention, and revenue, shaping the way players interact with sportsbook and casino platforms across South Africa.

For a designer who understands that every pixel, click, and micro-interaction affects commercial performance, this is an opportunity to lead UX at scale — where creativity meets measurable business impact.

Initiate International

About Initiate International

Initiate International is first & foremost the leading Recruiter to the iGaming & Fintech industry across the African Continent, having been formed in South Africa back in 2007. Since we joined The Conexus Group in 2023, we now have the ability to offer global recruitment assistance to our clients & candidates through our sister recruitment brand, Pentasia, with their network of offices spanning every other continent. The Conexus Group portfolio also consists of an M&A Advisory, Payments Consultancy, Training Academy & Marketing Services business enabling us to offer a full-service consulting arm.

Initiate International is a team of specialist recruitment consultants who share a passion for recruitment. We ascribe to a more modern approach to recruitment where we, our clients and candidates form one team. It's through working as a team that we are able to identify a perfect match for both clients and candidates.

Exceptional service and quality delivery lie at the heart of the company, we therefore believe in taking a personalised approach to recruitment by striving to understand not only the requirements of our Clients but the nature and corporate culture of their business. In doing so we are not only able to identify the perfect match for your employment needs but are able to provide an employee who will make an immediate impact and begin to add value to your company from day one.

One of the keys to Initiates success is the wealth of industry knowledge its diversified staff of recruitment specialists have acquired throughout their personal experience and acquired networks in their relevant fields. Each division is headed by a qualified senior consultant who will personally consult and advice on the best solution for your recruitment needs.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Johannesburg, ZA
Year Founded
2007
Social Media