Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking an experienced Senior Product Designer to own end-to-end design delivery within a cross-functional squad, creating customer-centric digital experiences that meet both user and business needs. This role focuses on high-impact platforms such as the My Vodafone App, web interfaces, and e-commerce journeys, combining advanced UX/UI craft with strong stakeholder engagement, mentorship, and a commitment to continuous improvement across Vodafone’s global design ecosystem.

What you’ll do

• Own end-to-end design projects, delivering comprehensive solutions from user requirements and information architecture to task flows, wireframes, and high-fidelity, production-ready interfaces.
• Translate complex business objectives and customer needs into clear, effective, and accessible design solutions.
• Actively participate in research activities, discovery workshops, and usability testing to inform design decisions.
• Contribute to the evolution of Vodafone’s global design system, ensuring consistency with brand, accessibility, and quality standards.
• Deliver clear and persuasive design presentations to senior stakeholders, confidently articulating the rationale behind design decisions.
• Collaborate closely with Product Owners, Engineers, and fellow Designers to ensure feasibility, quality, and seamless delivery.
• Champion customer advocacy by ensuring journeys are intuitive, inclusive, and engaging across web and mobile platforms.
• Support and mentor junior designers, providing constructive feedback and guidance on design activities.
• Experiment with AI tools and automation to improve efficiency, innovation, and design outcomes.

Who you are

• Fluent in spoken and written English, with confidence collaborating daily with UK-based and international teams.
• A design professional with 5–7 years of hands-on experience in a combined UX/UI or Product Design role.
• Highly proficient in Figma and Adobe Creative Suite, with strong technical execution skills.
• In possession of a strong portfolio demonstrating end-to-end ownership of digital products across iOS, Android, and web platforms.
• Deeply experienced in user-centred design principles, applying research insights and working within complex design systems.
• Detail-oriented, ensuring all deliverables are polished, brand-aligned, and ready for development.
• Comfortable working independently in a fast-paced environment while remaining collaborative and proactive.
• A clear problem-solver who values feedback, can manage ambiguity, and provides well-reasoned design recommendations.
• Experienced in integrating AI applications into design workflows to enhance efficiency and creativity.
• Motivated by mentorship and knowledge sharing, actively supporting peers and contributing to global design communities.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• The opportunity to work on high-visibility digital products used by millions of customers.
• Exposure to global stakeholders and collaboration across international markets.
• A role that balances strategic influence with hands-on design craft.
• An environment that encourages experimentation, learning, and the use of emerging technologies such as AI.
• The chance to shape and influence Vodafone’s global design standards and practices.

In return we provide you with

• A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• Access to internal and external trainings via other providers
• A supportive internal coaching and mentoring culture
• Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your wellbeing and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

What skills you will learn

• Advanced stakeholder storytelling and design leadership skills.
• Deeper expertise in large-scale design systems and accessibility standards.
• Practical application of AI and automation within product design workflows.
• Cross-market design considerations within a global enterprise environment.
• Mentorship and coaching capabilities within a mature design organisation.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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