Boardroom Appointments - Global Human and Talent Capital

Senior UX/UI Designer

Boardroom Appointments - Global Human and Talent Capital  •  Midrand, ZA (Onsite)  •  2 months ago
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Job Description

Senior UX/UI Designer

Key Responsibilities
Design and Conceptualization
  • Work effectively with cross-functional teams to conceptualize products and services, leveraging data to drive original design ideas and decisions using Brand CI.
Customer Experience Mapping
  • Lead implementation and performance of techniques such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis.
  • Identify customer pain points, challenges, and hurdles; advise on approaches to eliminate negative experiences and enhance customer interactions.
Customer Needs/Experience Research
  • Conduct research and analyze data to develop a sound understanding of customer segments, trends, needs, and expectations.
Product and Solution Development
  • Define and deliver products and services that meet customer needs by selecting the best possible approaches within established systems.
Internal Client Relationship Management
  • Build effective working relationships and provide high-quality professional services to support delivery of business strategy and plans.
Improvement / Innovation
  • Identify shortcomings and suggest improvements to existing processes, systems, and procedures.
  • Deliver plans for small elements of change management programs.
Customer Experience Implementation
  • Support the implementation of differentiating customer experience initiatives, tools, and processes, including testing.
Personal Capability Building
  • Act as subject matter expert. Maintain external accreditations and an in-depth understanding of emerging regulations and industry best practices
Education
  • Matric / Grade 12 / SAQA Accredited Equivalent (Essential)
  • Relevant design-related qualification (degree / diploma / certificate) (Essential)
Experience
  • 5+ years UX/UI design experience (Essential)
  • Experience in the Financial Services industry (Advantageous)
Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
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