Job Description

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power theexperienceeconomy. Whetherwe’rebuilding the next greatapp, running CRM at scale for global brands, delivering technology architectures that support millions ofusers, or providing world-class data, identity, and insights solutions,it’sall in the name of craftingexperiences that set brands apart from the competition. Backed bydentsu'slegacy of innovation andcreativity originating in Japan,we’vespent over 35 years helping brands build loyalty, drive growth, andconnect meaningfully with their audiences.

We’vebeen named a global “Leader” by top industry analyst firms in categories as wide-ranging as digitaltransformation and commerce, experience design,engineeringand technology integration, digitalmarketing, data science,CRM andloyalty, and customer data management.

Do you have a thirst for knowledge and are fascinated by digital solutions? We are currently looking for an UX/UI Designer that could be able to take the responsibility for envisioning and shaping first-class, innovative digital touchpoints, andbringingnew ideasto life andenthrallourclients with unique digital experiences.

Being the connecting piece between business goals, user needs, and technicalimplementation,you collaborate deeply with CX strategists,otherdesigners, and developers, always acting as advocates for users’ needs throughout the entire process.

What do we expect:

You are a proven, multi-skilled, flexible, and experienced Senior UX/UI Designerwith a strong portfolio thatdemonstratesyourexpertiseacross the full design lifecycle.

Key Responsibilities:

• Demonstrate experience working collaboratively to align the needs of our clients with those of their end users, frominitialconcept through to final delivery
• Have experience working in agile, multidisciplinary teams, designing end-to-end digital customer experiences (e.g.commerce, brand, and service experiences)
• Be comfortable designing short-term experiments and learning prototypes, as well as scaling concepts into robust, long-term solutions
• Translate visions and ideas into ambitious design concepts, from wireframes to high-fidelity user interfaces

Collaboration & Craft

• Collaborate closely with other UX/UI designers to brainstorm concepts, sketch ideas, and create low- and high-fidelity prototypesto shape user-centered design solutions, that can be rapidly tested with users
• Design accessible, intuitive, consistent, and delightful digital experiences, with strong attention to detail and pixel-perfect execution
• Work with designers and developers to create responsive layouts, including interactive states, motion, and animation
• Contribute to and work within design systems, ensuring consistency and scalability across products

Qualifications

You bring passion for digital creation and deepexpertisein:

• Human-centered design, information architecture, interaction design, and usability
• A completed university degree in Design, Interaction Design, Service Design, HCI, Computer Science, or a comparable qualification
• Minimum 5 years of professional experiencedesigning complex digital products and applications, preferably in an agency or product-driven environment
• Strong creative and analytical thinking, with the ability to understand complex systems and processes
• Excellent knowledge of core UX principles and methodologies (usability, accessibility, inclusive design, etc.)
• Practical experience with Design Thinkingfundamentals
• Hands-on experience with industry-standard tools such as Figma, Miro, and other prototyping and collaboration tools
• Experiencefacilitatingworkshops, conducting benchmarking, usability testing, walkthroughs, and end-to-end UX processes
• Strong understanding of UI design principles, interaction design, and responsive design best practices
• Experience applying user-centered and inclusive design principles
• Hands-on experience building,maintaining, and contributing to design systems
• Experience across B2B, B2C, and e-commerceprojects
• Solid technical understanding of modern web technologies
• Experience working closely with development teamsin Agile environments
• Ability toleverageAI toolsto support and enhance daily design workflows
• Passion for staying up to date with the latest UX/UI trends, tools, and technologies

Communication & Collaboration

• Excellent communication and presentation skills
• Comfortable collaborating within cross-functional teams
• Fluent in English, written and spoken
• Pleasesubmita strong portfolioincluding detailed case studies of projects you have worked on. We are especially interested in seeing:
• Your design and problem-solving process
• Product vision and strategy
• Research insights and customer journeys
• UX methodologies and workshop facilitation
• Wireframes, prototypes, and final designs
• Team setup and collaboration approach
• Project duration, challenges, and outcomes

Additional Information about our team:

We work with highly motivatedpeople, whosupport and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.

If you ever feel the need to take a break from the digital world, we love to get hands on together and use pens, paper, and whiteboards for brainstorming sessions.Needto clear your head? Hit the foosball table, PlayStation, massagebenchor yoga mat. For networking and (brain) food, we offer regularexchange formats, like meetings, techlabsand more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.

If you feel inspired by us,we’llprobably beinspired by you. Join us now and apply online to make sure we match each other’s expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background, pleaseindicateyour salary expectations andpossible entrydate. We look forward to hearing from you!

*Work visa sponsorship is not available.For local documentation (NIF, NISS), please consult Portuguese authorities.

Benefits andperks

🌴25 vacation days

🤝Enjoy 2additionalvolunteering days to support your passion project

💖Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental HealthFirst Aider and EmployeeAssisstanceprogram to support your well-being

🏥Health insurance (also possible for family members)

💻Cutting Edge Technology & Latest IT tools

🏢Software-house environment

⌛Agile and Flexible working hours

🌍Hybrid work system (remote friendly)

✈️Digital nomad policy

🚀Focus on career development

🎓Full access to Dentsu Academy, our global online learning platform

🍻Beers, foosball, and ping-pong! #workhardplayhard

🥐Free breakfast every second Tuesday of the month

🛍️Employee discounts

🎉Team & Company events

💸Referral bonus program

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplacefreefrom discrimination and harassment.

#LI-Hybrid #LI-MERKLE

Location:

Lisbon

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent