As Senior UX Designer in Services, you work with team leadership to strengthen UX design within the organization, ensuring Backbase remains a market leader. You are recognised as an expert UX Designer within the squads, acting as an ambassador for best practice UX Design when working with Customers. You actively contribute to customer success projects; continually looking for new ideas and driving a higher quality experience for users.
With your expertise, you lead and deliver full lifecycle project delivery in the squads, working with team leadership to identify improvements to the UX design methodology where required. You take responsibility for the quality of UX design in the squads, working with the project team on consistency, Design System (re)use and industry standardization wherever possible. As a member of the UX Design guild, you build respected relationships with complementary disciplines (Front-end and Product in particular) and help to educate non-designers in the team on UX best practice. You may also manage and coach junior team members.
Join our team and be a part of a certified Great Place to Work! We’re proud to have achieved this recognition in India, Australia, Singapore, and Vietnam. As a company, we’re committed to providing a positive and inclusive work environment where our employees can thrive. So, what are you waiting for? Come be a part of our culture and grow with us.

Backbase is on a mission to put bankers back in the driver’s seat — fully equipped to lead the AI revolution and unlock remarkable growth and efficiency. At the heart of this mission is the world’s first AI-powered Banking Platform, unifying all servicing and sales journeys into an integrated suite. With Backbase, banks modernize their operations across every line of business — from Retail and SME to Commercial, Private Banking, and Wealth Management.
Recognized as a category leader by Forrester, Gartner, Celent, and IDC, Backbase powers the digital and AI transformations of over 150 financial institutions worldwide.
Founded in 2003 in Amsterdam, Backbase is a global private fintech company with regional headquarters in Atlanta and Singapore, and offices across London, Sydney, Toronto, Dubai, Kraków, Cardiff, Hyderabad, and Mexico City.