Job Description

Senior Utility Service Specialist – Industrial Gas Operator

The Utility Service Specialist Senior – Industrial Gas Operator is a master level technician and recognized Subject Matter Expert (SME) in natural gas meter and regulator operations. In this role, you will lead emergency response activities, manage specialized projects, and provide peer training across multiple utility work groups. You will play a critical part in ensuring safe, reliable, and cost-effective natural gas services for our customers.

Key Responsibilities:

• Serve as the first responder to natural gas utility emergencies, ensuring public safety and compliance with all regulatory requirements.
• Lead and manage projects, including scope development, cost estimation, contractor coordination, and inspection of completed work.
• Operate and maintain natural gas equipment, including meters, modules, regulators, and the CNG bypass truck.
• Install and maintain gas meters in accordance with PUC/PHMSA regulations.
• Collaborate with contractors and engineers to design and implement gas service infrastructure.
• Provide expert guidance on gas service regulation, safety operations, and best practices to internal teams and customers.
• Perform all required duties of a Utility Service Specialist Senior.
  

Qualifications & Expectations:

• Four or more years of experience in gas metering and piping, including installation, maintenance, and repair of meters, regulators, and pipe preferred.
• Mech IV License required or must be obtained within one year of hire.
• Valid driver’s license required.
• Must obtain certifications in Confined Space, Overhead Crane Operations, and Self-Contained Electric Metering within six months of hire or at the first available training opportunity.
• Will work on a two-person truck with a dedicated team member.
• Must be willing to rotate between the gas manifold and large industrial gas truck as operational needs require.
• Will be certified to set relief valves on gas meter loops.
• Will install vent stacks when applicable.
• Responsible for UPSO and OPSO operation, training, and field maintenance.
• Will be qualified to operate the CNG Truck for gas bypass operations in critical commercial situations, including pressure reduction from 3600 PSI to delivery pressure and potential backfeeding of large main sections.
• Must reside within the service territory.
• Must be able to work in adverse weather conditions, confined spaces, and be available for 24-hour emergency call-outs, including weekends and holidays.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds constantly to move objects. Physical Demand requirements are in excess of those for Medium Work.
• Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, and repetitive motions. Incumbents may be subjected to moving mechanical parts, vibrations, fumes, odors, dusts, gases, poor ventilation, chemicals, oils, extreme temperatures, workspace restrictions, and intense noises.
  

Who We Are:
Colorado Springs Utilities, a four-service utility provider with a 100-year reputation of integrity, gives you an experience unmatched by other utility companies. We continuously strive to stay ahead of the business curve with our established priority to update and incorporate state-of-the-art technology and provide a work culture dedicated to innovation, collaboration, and synergy. In fact, we were recently awarded the Diamond Designation from the American Public Power Association (APPA), recognizing our utility for having some of the highest ratings in reliability, safety, workforce development, and system improvements among the more than 2,000 public utilities in the nation. Nestled at the base of the Rocky Mountains, Colorado Springs is the perfect blend of mountain and city living. With over 300 days of sunshine a year, you will enjoy nature at its finest while residing in the sixth most desired place to live in the United States (according to U.S. News & World Report, 2021).

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

• Vacation – Start with 13 days annually, increasing to 24 days with tenure
• Personal Leave –3 days per year
• Paid Holidays –12 paid holidays per year
• Sick Leave – 12 days per year for personal or family health needs
• Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

• Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
• Zero Health: Access to hundreds of medical services at no cost
• Dental & Vision: Two dental plans and one vision plan
• Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
• Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
• Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
• Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

• Pension Plan: Colorado PERA provides retirement benefits and peace of mind
• Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
• Disability Coverage: Short-Term and Long-Term Disability insurance available
• Life Insurance: Employer-paid coverage with optional supplemental plans
• Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

• Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
• Tuition Reimbursement: Up to $5,250 annually to support continued education
• Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness