Job Description

Job Type:

Permanent

Build a brilliant future with Hiscox

Job Title: Regional Lead - Hiscox Underwriting Solutions Team (UST)

Location: Atlanta, Boston, Chicago, Manhattan, Scottsdale, West Hartford (Hybrid)

Job Description:

Hiscox is seeking a Regional Lead to guide a team of underwriters and manage relationships with regional brokers within our Underwriting Solutions Team.

This role carries responsibility for the underwriting quality and profitability of a regional book of business, applying advanced underwriting authority while overseeing and developing a team of underwriters.

In this role you will bring strong leadership and underwriting judgment, demonstrated through active engagement with brokers, underwriters, and key stakeholders across the US offices.

Key Responsibilities:

• Underwrites, prices, and negotiates accounts consistent with the quality of the risk and according to the company’s strategies and guidelines for the product lines.
• Identifies underperforming brokers and renewal books and engages the team and key stakeholders to drive improvements.
• Builds collaborative relationships with underwriters across the US offices.
• Achieves production targets and underwrites business profitably.
• Functions as an escalation point for both personnel and underwriting-related concerns and provides day-to-day coaching and development to team members.

Qualifications, Skills, and Experience:

• Expertise in leading, motivating, and developing a team of underwriters to achieve business results.
• In-depth knowledge of underwriting policies, procedures, and guidelines.
• Advanced risk assessment, business needs assessment, and pricing knowledge.
• Basic knowledge of broker performance variables and the ability to respond effectively.
• Strong leadership and collaboration skills.

Qualifications Summary:

• Decision Quality: Makes sound, well-reasoned underwriting and pricing decisions, weighing risk quality against company strategy and guidelines.
• Drives Results: Consistently achieves production targets and underwrites profitably, holding self and team accountable to business goals.
• Courage: Willing to address underperforming brokers or books directly and to escalate personnel or underwriting concerns when necessary.

Hiscox Values:

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

• Courage: Dare to take a risk
• Ownership: Passionate, commercial and accountable
• Integrity: Do the right thing, however hard
• Connected: Together, build something better
• Human: Clear, fair and inclusive

What Hiscox USA Offers:

• Competitive salary and bonus (based on personal & company performance)
• 401(k) with competitive company matching
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short- term disability and long-term disability coverage
• 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
• Paid parental leave
• 4 week paid sabbatical after every 5 years of service
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Company paid subscription to Headspace to support employees’ mental health and wellbeing
• Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
• Dynamic, creative and values-driven culture
• Modern and open office spaces, complimentary drinks

Salary Range: $115-$140k

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment

**Please note that this position is hybrid and requires two (2) days in our office weekly**

About Hiscox USA:

Hiscox USA underwrites small- to mid-market commercial risks through brokers, other insurers and distribution partners and directly to businesses. In 2026, gross written premiums for the segment will represent over $1bn. Circa 50% of the portfolio comprises small commercial business sold either online or through intermediaries, and the remaining 50% represents traditionally traded business intermediated through broking partners including Professions, Crisis Management and Specialist lines such as Media & Entertainment. Hiscox USA has built the digital business since 2010 through ongoing investment in the brand, technology and operational capabilities. The business has pursued an omni-channel approach since inception, and so are less constrained by the channel conflict which affects some competitors. Customers have a choice of buying policies online end-to-end, by connecting with a Hiscox agent over the telephone, or alternatively through a third-party broker or insurance carrier partner. The business follows an ‘all roads lead to Hiscox’ philosophy, ensuring it is available to do business with target customers whichever way they choose. 

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