Job Description

GCB 5

We are currently seeking a high calibre professional to join our team as a Senior UI/UX engineer.

Why join us?

The Group AI Platform team sits within CTO Platforms, part of HSBC’s Chief Technology Office (CTO). We build shared AI foundations that enable teams across the Bank to deliver AI solutions faster, more safely and at scale.

Our platform provides a “paved road” for AI delivery, bringing together seamless access to AI models and infrastructure, a consistent Agent HUB to build, deploy and manage production-ready AI agents, reusable AI capabilities (such as knowledge management and document intelligence), and built-in controls including guardrails, evaluation and monitoring to support responsible adoption.

We’re a global team with an established footprint across Asia (Hong Kong, Mainland China, India) and Europe (Poland, UK), and we continue to expand to support delivery across regions. Joining the team means working at the centre of HSBC’s AI enablement—partnering with multiple lines of business and functions across regions to turn AI capabilities into reliable, repeatable services that deliver measurable business value.

Demonstrates an AI-native mindset, applying AI-driven approaches to improve productivity, quality, and decision-making.

The Opportunity:

In this role, you will be responsible to design and build intuitive, accessible digital experiences. You’ll work end-to-end: discovering user needs, shaping interaction and visual design, and partnering closely with engineers to deliver high-quality UI in production. This is a senior role with strong influence on design quality, consistency, and ways of working across the product team.

What you’ll do:

1. Lead end-to-end UX: discovery, user flows, IA, wireframes, prototyping, usability testing

2. Deliver polished UI: responsive layouts, interaction design, visual hierarchy, micro-interactions

3. Apply accessibility standards, inclusive design, content and contrast best practice

4. Partner with Product and Engineering: translate requirements into build-ready designs and acceptance criteria

5. Contribute to UI implementation: collaborate on component libraries/design systems; code UI where required (e.g., React/CSS)

6. Measure and improve outcomes: analytics-informed iteration, experiment support, continuous optimisation

7. Provide senior leadership: mentor peers, run critiques/workshops, drive consistency and quality across products

What you will need to succeed in the role:

1. 2+ years’ experience in UX/UI design, product design, design engineering, or similar roles.

2. Strong portfolio demonstrating end-to-end work (discovery → design → delivery) with measurable outcomes.

3. Strong in interaction design, visual design, and designing complex journeys (forms, onboarding, dashboards, transactional flows).

4. Strong proficiency with design tools (Figma preferred) and collaborative workflows.

5. Solid understanding of front-end constraints and modern UI implementation approaches (even if you’re not hands-on coding daily).

6. Practical experience designing for accessibility and inclusive design.

7. Strong stakeholder management and communication skills; able to influence decisions with evidence.

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to ( Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks).

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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