Job Description

We are Qualco Group, a leading fintech organisation with over 25 years of experience delivering innovative technology solutions to banks and financial institutions. Serving clients in over 30 countries, we leverage advanced technologies, such as AI and analytics, to develop proprietary software and platforms that accelerate digital transformation and generate lasting value for businesses, society, and the broader economy.

At Qualco Group, we empower the financial world with innovative technology. We are looking for a higly motivated Senior UI/UX Manager to join our team. The role leads the design and digital experience workstream for Q-EFP, Qualco's embedded credit infrastructure platform, across web and mobile channels. The role owns the full UX/UI lifecycle: interpreting platform architecture documentation, applying AI-assisted workflows to synthesize flows and journey logic, producing production-ready Figma assets, securing stakeholder approvals, and handing off implementation-ready materials to engineering.

The role operates with high autonomy in a lean delivery environment, working directly with Q-EFP Product, Technology, Operations, and Compliance functions, and partnering with engineering as the primary implementation counterpart.

The engagement is structured as a contract with a defined path to permanent conversion. The platform builds phase runs 12-18 months to Phase 1 go-live, followed by ongoing product optimization as a permanent member of the Credit Company team.

The role will be responsible to:

• Own the UX/UI workstream end-to-end across customer- and merchant-facing journeys on web and mobile, from architecture documents through to production-ready Figma;
• Read and interpret platform architecture documents, technical specifications, and regulatory requirements independently, and translate them into coherent design without a dedicated briefing layer;
• Design intuitive and scalable user journeys across onboarding, credit application, loan management, instalment payments, servicing, account management, and merchant back-office flows;
• Integrate AI tools (Claude, ChatGPT, or equivalents) as a core part of the design workflow — accelerating journey documentation, generating flow logic, drafting interface copy, and stress-testing journeys prior to Figma build, reducing iteration cycles and improving output quality;
• Produce AI-assisted flow documentation and journey narratives as structured inputs to Figma, enabling faster and more accurate wireframe production;
• Develop and refine personal AI workflows throughout the engagement and share best practices across the broader product and technology team;
• Build wireframes, prototypes, and production-ready UI designs in Figma independently, with high ownership and minimal supervision;
• Deliver Figma files that are annotated, component-structured, and ready for direct implementation, with no interpretation burden on engineering;
• Establish and maintain design systems, UI standards, component libraries, and consistent user experience principles across all platform surfaces;
• Manage the approval workflow: present designs to Technology & Innovation, Product, Operations, and Compliance; incorporate feedback; secure sign-off before handoff;
• Collaborate directly with engineering as the primary implementation counterpart — clarifying design intent during build and reviewing implemented interfaces against approved designs;
• Support optimization of digital conversion funnels and customer engagement through data-informed UX decisions as the platform accumulates live user data;
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• 8+ years in UX/UI, Product Design, or Digital Experience roles within banking, fintech, payments, lending, or equivalently regulated and operationally complex digital environments;
• Strong portfolio demonstrating end-to-end ownership of shipped web and mobile products;
• Expert-level Figma proficiency: component libraries, auto-layout, design tokens, and annotation prepared for engineering handoff;
• Practical fluency with AI tools (Claude, ChatGPT, or equivalents) integrated into the design workflow;
• Proven ability to read technical architecture documentation and translate it into UX frameworks without a dedicated product brief;
• Contractor or consulting background with direct accountability for delivery outcomes;
• Experience in Agile delivery environments alongside product and engineering teams;
• Familiarity with Adobe XD, Sketch, or equivalent tools is an advantage;
• BSc in Design, HCI, Digital Media, Computer Science, or a related field; MSc in UX/UI, Product Design, Digital Experience, or a related field is an advantage;
• Strong communication and stakeholder management skills, with capacity to operate with high autonomy in a lean, fast-moving environment, and to balance customer experience, regulatory constraints, operational processes, and technical feasibility in every design decision.

Benefits

Your Life @ Qualco Group

As a #Qmember, you'll embody our values every day, fostering a culture of teamwork & integrity, passion for results, quality & excellence, client focus, and agility & innovation. Within a truly human-centred environment built on mutual respect and trust, your dedication to our shared vision will not only be recognized but also celebrated, offering boundless opportunities for your personal and professional growth.

Find out more about #LifeatQualco 👉🏼 qualco.group/life_at_qualco_group

Join the #Qteam and enjoy:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs.

💻 Cutting-edge IT equipment, mobile, and data plan.

🏢 Modern facilities, free coffee, beverages, and indoor parking.

👨‍ Private health insurance, onsite occupational doctor, and workplace counselor.

🏝️ Flexible working model.

🤸‍ Onsite gym, wellness facilities, and ping pong room.

💡 Career and talent development tools.

🎓 Mentoring, coaching, personalised annual learning, and development plan.

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities.

At Qualco Group, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English.

Disclaimer: Qualco Group collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.