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ABOUT THE ROLE:
This roleis responsible formanaging complex fiduciary relationships, including high-net-worth and specialty trust accounts,in accordance withgoverning documents, applicable laws, and organizational policies. The Senior Trust Officer serves as a primary relationship manager and fiduciary advisor, partnering with clients, financial advisors, and internal teams to deliver high-quality service, support business growth, and ensurea consistentclient experience.
Please see below for specific responsibilities and requirements for this role.
YOUR RESPONSIBILITIES:
The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.
Fiduciary Account Administration:Manages complex trust accounts, including high-net-worth and specialty relationships, ensuring alignment with governing documents, fiduciary standards, and regulatory requirements.
Client Relationship Management:Serves as the primary contact for clients, beneficiaries, and advisors, building strong relationships and delivering a high levelof service.
Risk and Compliance Management:Ensures adherence to fiduciary, legal, and regulatory requirements, including completion of reviews, documentation of decisions, and timelyresolution of exceptions.
Decision Making:Exercises sound judgment in complex fiduciary matters, including discretionary decisions and risk assessment, ensuring alignment with governing documents, regulatory requirements, and organizational policies.
Collaboration and Partnership:Works closely with internal partners and external advisors to implement investment strategies, resolve client issues, and deliver comprehensive fiduciary solutions.
Business Development Support:Partners with financial advisors and centers of influence to support new business opportunities and deepen existing client relationships.
Client Experience and Retention:Drives a consistent and high-quality client experience, proactively addressing client needs and contributing to retention and satisfaction.
Technical Expertise:Maintainsstrong knowledge of fiduciary principles, trust administration, and applicable legal and tax considerations.
Other Duties:Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission.
MINIMUM REQUIREMENTS:
Bachelor’sdegree or equivalent experience required
8-10+years of experience in trust administration, fiduciary services, or related experience.
REQUIRED SKILLS:
Qualified candidates willpossessanadvanced degreeofproficiency(typically from8-10+yearsof work or practical experience), in:
Fiduciary Expertise:Strong knowledge of trust administration, governing documents, and fiduciary principles.
Client Relationship Management:Ability to manage complex client relationships and deliver high-quality service.
Risk and Compliance Management:Understanding ofregulatory requirements, fiduciary standards, and internal policies.
Communication:Ability to clearly communicate complex fiduciary concepts to clients and partners.
Collaboration:Effectively partners across internal teams and with external advisors.
Please refer to the “Skills for Success” section to learn how to stand out as an applicant.
SKILLS FOR SUCCESS:
Qualified candidates willpossessan advanced degree ofproficiency(typically from8-10+yearsof work or practical experience), in:
Relationship Management:Builds trust and credibility with clients and partners.
Problem Solving:Identifiesissues and develops practical, compliant solutions.
Influence and Partnership:Collaborates effectively across teams and stakeholders.
Adaptability:Navigates complex and evolving client and business needs.
Continuous Learning:Demonstratesongoing commitment to fiduciary and professional development.
DOING THE RIGHT THING:
Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets — including you.
Senior Trust Officer
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Wilmington, Delaware 19805
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

At Fifth Third Bank, everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. Since our founding in 1858, we’ve been committed to creating a better financial experience by empowering our customers and clients to achieve what matters most.
Our unified strength is grounded in the individual passion and diversity of more than 20,000 employees who work collaboratively to deliver a better tomorrow to everyone we serve. We offer a strong culture, opportunities for growth 401k match, wellness options, comprehensive insurance plans and additional resources you need to build a lasting and rewarding career path here.
Headquartered in Cincinnati, Ohio, we are among the largest money managers in the Midwest.
We operate four main businesses—Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management—and a network of financial centers in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, North Carolina and South Carolina. Consumers also have access to approximately 54,000 Fifth Third fee-free ATMs across the United States.
Fifth Third Bancorp is a diversified financial services company and is the indirect parent company of Fifth Third Bank, National Association, a federally chartered institution.
Explore Fifth Third career opportunities at: https://www.53.com/content/fifth-third/en/careers.html
Fifth Third Bank, N.A., Member FDIC. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer. M/F/D/V