Establish and maintain trust accounts for financial institution clients. Responsible for the administration of accounts, business development, relationship and office management. Responsible to help create the location’s business development strategies, manage the business development team, drive initiatives to increase and retain trust clients and grow assets under administration. This role requires a strategic thinker with a strong understanding of trust and estate planning, as well as exceptional relationship-building skills.
JOB SPECIFICATIONS:
- Education: Bachelor’s degree in business administration, finance, law or equivalent work experience; advanced degree preferred.
- Experience: 10+ years proven experience in business development, sales, or marketing within the financial services or trust sector.
ESSENTIAL FUNCTIONS:
- Oversee a growing portfolio of AUM
- Establish estates, trusts, agency accounts, conservatorships and probate estates on the trust accounting system.
- Supervise the transfer of assets
- Administer assigned accounts in accordance with terms specified in the governing documents.
- Confer with all relevant parties regarding trust matters and determine necessary actions to ensure effective administration of those accounts.
- Oversee process for distributing account assets.
- Develop and implement business strategies to enhance the trust department’s presence in its service areas, expand its market share and grow its client base.
- Establish and cultivate relationships with attorneys, CPAs, and other referral sources to identify new business opportunities.
- Stay abreast of trends, competitor offerings, and potential areas for growth within the trust services sector.
- Attend industry conferences, seminars, and networking events to promote trust services and establish connections with potential clients.
- Prepare and deliver presentations to prospective clients, professional partners and client facing staff highlighting the benefits and unique offerings of the trust department.
- Monitor and report on the performance of business development initiatives and adjust strategies as necessary to meet growth targets.
- Be knowledgeable of bank compliance rules and adhere to Bank, Federal and State banking policies, procedures and regulations relating to this position
- Other duties as assigned to meet client and departmental needs
SKILLS:
- Strong knowledge of trust and estate planning principles
- Self-motivated team player
- Ability to successfully navigate changes in departmental systems and software
- Ability to adapt to changes in policies and procedures
- Willingness to assume additional responsibilities as requested
- Competency in Word, Excel, Outlook and the ability to learn accounting systems and databases
- Strong customer service skills
- Ability to communicate professionally both orally and writing
- Ability to maintain strict confidentiality on all sensitive issues
- Organized and detail oriented
- Strong analytical and problem-solving skills
- Ability to handle stressful situations in a professional manner
- Ability to understand tax, trust, agency and probate terms and documentations
RELATIONSHIPS:
- Responsible to the Director of Trust and Wealth Management for the fulfillment of functions and responsibilities.
- Contact with co-workers and the public in a professional manner that will enhance the overall marketing effort of the bank.
- Required to collaborate, cooperate, and communicate with supervisors, co-workers and clients.
CORE BEHAVIORS for DELIVERING ON THE PROMISE:
- Be Genuine. Conduct yourself in a consistent, honest and compassionate manner at all times.
- Work Ethic Be willing to go the extra mile for the client, whether internal or external.
- Influence. Be an active player in participating, building and contributing to service.
- Continuous Learning. Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the client, increase personal satisfaction and improve the Bank.
- Team Play. We win together. Individuality is encouraged to advance and enrich the work of the team.
- Problem Solving. Being creative, problem-solving mentality to every situation. See alternative, take initiative and assume responsibility for your actions.
- Communication. Keep other informed and up-to-date. Actively listen and learn from each other.
- Have a Sense of Community. We firmly believe that we’re only as strong as the communities we serve. Your involvement is an important part of who we are.
Oregon Pacific Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, religion, national origin, physical or mental disability, or veteran’s status.
