Job Description

Posting number: 26256408

Department: Treasurer-Tax Collector

Division: Tax Collection

Job classification: SENIOR TREASURER-TAX COLLECTOR SPECIALIST

Posting type: Open

Categories: Clerical & Data Entry, Accounting and Finance

The County of San Diego's Department of Treasurer-Tax Collector (TTC) has openings for Senior Treasurer-Tax Collector Specialist

Future Salary Increases
June 2027 – 4.70% increase to base pay (3.0% Across-the- Board + 1.33% Market Adjustment)

Teleworking or a hybrid schedule may be available after the initial training period for this position.

Ideal Candidate A detail-oriented, organized, and reliable self-starter with an open and growth mindset. They work well with minimal supervision and can thrive both independently and in team settings. The ideal candidate communicates effectively in person and in writing; interacts with the public, County employees, and representatives of outside agencies with courtesy, confidence, professionalism, and tact; and is skilled in researching and analyzing property records, property tax billing and payment information, and related financial data. They can interpret and apply applicable provisions of the California Revenue and Taxation Code, County ordinances, and other governing requirements, clearly present findings to various audiences, and are proficient in accessing and using data from multiple financial databases. The candidate will also be able to quantify the results of their work overtime using their own performance data to demonstrate the impact of their contributions to the organization and provide past examples of this performance from prior employment.

Senior TTC Specialist positions may be assigned to work in any of the following areas

Information (Call Center) Division These positions are responsible for providing technical guidance and training to subordinate TTC Specialists who provide customers with information on all aspects of tax collection in a high-volume customer facing call center environment and counter coverage regarding tax bills/statements, payments, refunds, corrections and payment-plans. Incumbents may also perform a variety of property tax collection tasks, such as: collecting and posting tax payments and accounting for payments received; compiling and recording financial transactions; responding to and processing correspondence; mailing tax bills; and conducting research on tax rolls and tax payment issues. This division is responsible for the East County branch, the San Marcos branch and the Downtown San Diego (Main Office) cashiering and customer service operations.

Financial Division: These positions are responsible for providing technical guidance and leading a small group of TTC Specialists performing financial transaction tasks of above average difficulty and complexity in the areas of property tax collections, refund transactions, operating high-volume remittance processing equipment and performing related work as required. Incumbents account for, reconcile, and adjust various types of transactions and support the overall function of the Tax Collection division. This division is responsible for the Chula Vista branch office cashiering and customer service operations.

Special Functions Division These positions may be responsible for providing technical guidance, training and leading a small group of TTC Specialists. These positions are responsible for collecting taxes on personal property including businesses, boats, and airplanes as well as other types of specialty taxes including Transient Occupancy Tax (TOT), Racehorse Tax and Cannabis tax. The division is also responsible for coordinating the sale of tax defaulted properties. Incumbents perform a variety of financial activities such as: calculating tax payments, verifying self-reported taxes, recording and releasing liens, property and compliance research, maintaining electronic and paper records, balancing and adjusting accounts, analyzing and reconciling financial reports, and interacting with taxpayers, attorneys, real estate agents and title/lending/mortgage companies on property tax issues. This division is responsible for the Kearny Mesa branch office drop box.

Please read the Senior Treasurer-Tax Collector for additional information.

Hiring Process and Timeline:
The timeline for this recruitment is outlined below.

• Job Offer and Background Process begins shortly after the interviews. Note: Current County employees may be excluded from additional background screening.
• Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.
• Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date

If you are not selected for this interview process, you may have the opportunity to compete for future vacancies.

Minimum Qualifications:
1. One (1) year of experience as a Treasurer-Tax Collector Specialist in the County of San Diego; OR,
2. Two (2) years of experience processing financial or accounting transactions in a Treasurer-Tax Collector Office in the State of California; OR,
3. Three (3) years of clerical experience including two (2) years of experience processing financial or accounting transactions.

Note: Completion of twelve (12) units in accounting or taxation from an accredited U.S. college or university, or a certified foreign studies equivalency may substitute for one (1) year of the work experience requirement listed above in example #2 or #3.

Attachments
In order for your education to be considered, please attach a copy of your degree, transcripts and/or foreign equivalency report to your application (.jpg or .pdf format). Required attachments submitted prior need NOT be re-submitted. Please send only required documents.

Blind Applicant Screening:

The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate’s personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.

The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application.