Fullserve Services Pty LTD

Senior Training Coordinator

Fullserve Services Pty LTD  •  Alberton, ZA (Onsite)  •  2 hours ago
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Job Description

PURPOSE OF THE POSITION

As a Snr. Training Coordinator at will play a vital role in designing and implementing a robust training program for both our clients and internal teams. Your primary responsibility will involve managing trainers' daily activities and improving customer interaction strategies.

  • We are looking for someone who embodies our core values:
  • Super Driven: Exceeding expectations in everything we do.
  • Entrepreneurial: Encouraging bold and innovative ideas.
  • Growing Together: Fostering collaboration and mutual success

Key Responsibilities

  • Needs Assessment: Identifying training needs within the organization.
  • Program Implementation: Coordinating logistical details, including venue selection and materials preparation.
  • Feedback Collection: Gathering feedback post-training to enhance future programs.
  • Support and Troubleshooting: Providing ongoing support to trainers and attendees
  • Building relationships with third-party training providers to ensure that the organization has access to the most fit-for-purpose L&D technology available
  • Prepare co-funding request for in-company training that is submitted annually to the SETA's
  • Managing the onboarding program
  • Driving annual learning strategies in line with the WSP
  • Managing the Learning budgert (define budget needs and ensure costs follow up)
  • Maintaining current knowledge of L&D innovation, best practices, and future trends
  • Ensure regular reporting
  • Submitting Grant Applications, EE Reports,WSP/ATR's and BBEEE submissions
  • Facilitating QCTO Accreditation process as SDP and Assessment Centre

Essential Experience & Requirements

  • Bachelor's degree in Human Resources, Education, Business Administration, or related fields.
  • Certifications in instructional design or similar areas are beneficial.
  • In-depth knowledge of QCTO and SETA systems.
  • Extensive understanding of SAQA & Unit Standards.
  • Compile a Request for Proposal(RFP) on training for potential clients.
  • Training material design, review and document control.
  • Strong administrative skills in learning program management.
  • Valid driver's license.
  • Exceptional communication, presentation, and interpersonal skills.
  • Proficiency in learning management systems (LMS) and other training-related software.
  • Multitasking: Handling multiple projects simultaneously.

Personal Attributes

  • Detail-oriented and reliable.
  • Proactive and self-driven.
  • Energetic and enthusiastic.
Fullserve Services Pty LTD

About Fullserve Services Pty LTD

Originally established under the name Schick Services by husband and wife team, Sipho and Fundi Mazibuko. FullServe Group has evolved to become one of South Africa’s most trusted outsourced business solutions providers. To this day, family values remain at the heart of our operation and have earned us a reputation for honesty, transparency and down-to-earth professionalism.

We understand that the services you entrust to us are more than just necessary logistics. They are investments in the well-being of your company, and a responsibility we take seriously. We are committed to providing quality turnkey solutions that are meticulously planned and carried out. This allows us to deliver consistent quality at very cost-effective rates, and can significantly improve our clients’ productivity, effectiveness and reputation.

FullServe provides employment to over 1200 staff members from various backgrounds, all dedicated to the common vision of creating a sustainable business built on excellence. We pride ourselves on our strong leadership, and have an unrivalled team of industry experts managing our departments. Our staff are trained to deliver great service with total commitment, backed by decisive leaders with excellent problem-solving skills.

THAT’S WHY WE BUILD LASTING PARTNERSHIP WITH EVERY CLIENT

FullServe is registered and compliant with all regulatory bodies for the services we provide. This keeps us up-to-date on industry news and developments and sharpens our competitive edge, while also guaranteeing that our projects are run professionally and with complete transparency.

Statutory Accreditation:

Level 1 BBBEE

Electrical Engineering 7EB/PE & 7EP/PE

Building Construction 3GB

ISO 9001

Industry Membership

SAPOA

SAFMA

NCCA

SAIBPP

WPN

Industry
Facilities & Workplace
Company Size
201-500 employees
Headquarters
Johannesburg , ZA
Year Founded
2007
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