Job Description

Queensland Rail is seeking an enthusiastic and detail-focused Senior Training Adviser to join our team on permanent basis.

Your Opportunity
This is an exciting opportunity to work with business leaders and training teams to provide expert advisory services and help deliver high-impact training and development solutions. You will play a key role in aligning training activities with organisational goals, identifying capability gaps, and supporting the design and implementation of tailored learning strategies.

In this permanent role, you will be stepping into a fast-paced environment with a high volume of incoming work. Your ability to quickly contribute and provide expert support will be critical in maintaining momentum and meeting business needs.

Key responsibilities include:
• Undertaking analysis to identify the correct learning job roles for positions across the business
• Triaging customer tickets within the customer management system
• Engaging with business areas to understand the root causes of capability or training issues
• Leading training needs analysis for small to large teams, using documented processes and tools
• Analysing job role reports to identify common themes and trends
• Applying training packaging rules under the Australian Qualifications Framework (AQF)
• Building learning design briefs to meet business and regulatory requirements

For full position responsibilities please read this

To succeed in this role, you will bring:
• Demonstrated experience in training advisory, learning design, or organisational development roles
• Ability to triage incoming work, assess urgency, and determine priorities to manage a high volume of requests effectively
• A sound understanding of the Australian Qualifications Framework (AQF) and training packaging rules
• Knowledge of, and ability to work within, regulatory and licensing requirements relevant to training and competency-based frameworks
• Proven ability to engage with stakeholders to identify needs and deliver fit-for-purpose learning solutions
• High-level analytical, written and verbal communication skills with a collaborative and solutions-focused approach

Why Join Us:
At Queensland Rail, we believe in the potential of our people and the importance of delivering exceptional results. We offer a range of attractive benefits to help you succeed:

• Starting salary of $135,000 plus 12.75% superannuation.
• Access to QRI Lifestyle with over 2,000 discounts and services.
• Prioritise your wellbeing with free services and discounts on gyms and pools.
• Opportunities for continuous learning and career growth.

Please apply to Senior Training Adviser (11726) via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) Sunday 19th July 2026

IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES:

You must apply for vacancies via the internal People Connect solution – Click here for more information

External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks.

Supporting a Diverse Workforce

Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences. We are 1TEAM, where everyone belongs.
If you do require an adjustment during the recruitment process, please contact Natasha Neuendorf via the phone number or email below.

To learn more about this Queensland Rail career opportunity please contact Natasha Neuendorf with your specific enquiry on email natasha.neuendorf@qr.com.au Please do not email your application. We can only accept applications received via our website.