Job Description

This is us

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

This is you

• Drive design, implementation and support of telecom BSS solutions using Netcracker

• Configure and optimize CPQ for pricing, product configuration, and quoting workflows

• Manage and orchestrate orders via Cloud Order Manager

• Maintain and enhance product catalogs using PIM (Product Information Manager)

• Leverage Netcracker Cloud Platform for scalable, cloud-native deployments

• Collaborate with cross-functional teams to deliver end-to-end BSS capabilities

• Ensure high performance, scalability, and seamless integration across systems

This is your role

Ensure stable and high-performing production operations by managing monitoring, incidents, changes, and deployments in line with SLA/KPI targets. You’ll handle end-to-end support (including backups, recovery, and capacity tuning), drive incident and problem resolution, maintain environment consistency across CI/CD pipelines, and ensure compliance with security and service management processes.

What awaits you at Avenga?

At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.