Serve as a key contributor to the development and maturation of the Credit Union’s Third-Party Risk Management (TPRM) program, ensuring alignment with strategic goals and regulatory requirements. Assess, monitor, and mitigate third-party risks while supporting comprehensive due diligence and managing risk frameworks. Collaborate with internal teams—including Office of General Counsel, IT, and Procurement—to address and resolve risk-related issues. Track and manage remediation efforts, analyze TPRM KPIs and KRIs to provide actionable insights, and support procurement reporting and analytics to enhance program effectiveness.
• Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.• Support the TPRM framework to ensure alignment with organizational objectives and regulatory requirements, with primary responsibility for tracking of end to end third party risk assessment process, which includes risk reviews, documenting findings in the risk register, coordinating follow-ups with the third parties and the business unit owners, and facilitating the collaboration and documentation of the related risk acceptance with the business unit owner.• Assist in maintaining TPRM & Vendor Management processes, ensuring oversight, tracking, and documentation are in full compliance with TPRM policy.• Collaborate with risk domain SMEs (i.e., Third party risk assessor, Procurement team, Office of General Counsel, Information Security, Enterprise Risk Management, Compliance etc.) to align various risks, third party security events, and business unit goals with UNFCU risk appetite and support the VP TPRM with any escalations.• Serve as a designated alternate to the TPRM analyst in the vendor management review and sign off in the Vendor Management tool.• Partner with TPRM analyst to engage in TPRM policy compliance discussions with the business unit owners.• Partner with Procurement Manager on Quarterly Third-Party Performance survey discussions with the business unit owner and informing VP TPRM, as necessary.• Support the Procurement team in Contract Management activities including the development and execution of the Contract Management Program.• Serve as the primary liaison between TPRM and Business Continuity teams to ensure third-party business continuity risks are identified, assessed, and addressed.• Ensure third-party continuity risks are integrated into UNFCU’s resilience planning and remediation efforts.• Support the VP TPRM and the Procurement Manager as needed in TPRM and Procurement KPI/KRI Reporting & Analytics.• Support the planning, execution, and documentation of Third-Party Risk assessments completed by the UNFCU third party risk assessor, across business units.• Lead the TPRM Issue Management process. Maintain, track, and report all third-party issues & events in collaboration with UNFCU Incident Management team. • Collaborate with business unit owners to communicate findings, develop risk mitigation strategies, and provide insights that support the TPRM Framework.• Support ongoing monitoring and risk-remediation activities by assisting in tracking vendor exceptions and issues, updating risk profiles, and documenting remediation steps.• Lead, execute & document the third-party termination process in collaboration with the business unit owner, Office of General Counsel, Information security teams and the third party.• Partner with VP TPRM to proactively identify and implement opportunities to enhance TPRM processes, reporting mechanisms, and the overall control environment driving efficiency and effectiveness within key focus areas. • Stay informed with industry updates, new regulations, and best practices in risk management to ensure the ongoing effectiveness of the TPRM Framework and its alignment with regulatory expectations and industry benchmarks.• Perform additional responsibilities and ad-hoc projects as required to support the TPRM & Procurement Department.• Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
• Bachelor’s degree or equivalent
• 4 years TPRM experience with Procurement expertise.
• Advanced Microsoft Office proficiency; skilled in data visualization and reporting tools (Power BI, Tableau) to generate actionable insights.
• Skilled in assessing third-party risks, managing security control evaluations, and implementing risk mitigation strategies.
• Knowledgeable in data privacy and enterprise/member data management, collaborating with business units and key stakeholders including Procurement, Office of General Counsel, and Information Security.
• Strong verbal, written, and interpersonal skills; able to present metrics and reports to leadership while working effectively both independently and in team settings.
• Detail-oriented and proactive, skilled at managing multiple projects under pressure while prioritizing effectively.
• Experienced in challenging business unit decisions using TPRM principles, data classification, and regulatory guidance, and driving process improvements and operational efficiencies.
• Highly motivated and results-oriented
• Excellent communication skills
• Experience in creating and presenting data visualization
• Expert in Third Party Risk Management practices
UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.
The United Nations Federal Credit Union (UNFCU), founded in 1947, is a member-owned, not-for-profit cooperative that offers a range of banking, investment and insurance products and services to the global UN community. We have more than 200,000 members in over 200 countries, assets in excess of USD $8B, and more than 700 employees. UNFCU is committed to social responsibility and we support causes worldwide. Headquartered in Long Island City - Queens, and with branches in New York City and offices in Washington, D.C. and McLean, VA, UNFCU also has representative offices in Geneva, Switzerland; Vienna, Austria; Nairobi, Kenya, Rome, Italy and Entebbe, Uganda. For more information, visit www.unfcu.org.
As an employer, our benefits are second to none, and include comprehensive medical, dental and vision; 401k with dollar for dollar matching contributions and immediate vesting; a generous defined benefit cash balance plan; tuition reimbursement; volunteer time off; company paid life & disability coverage; flexible spending accounts; and maternity/paternity leave to name a few!
We are committed to embedding diversity in all areas of our business. We promote an environment of equity and inclusion where we embrace and leverage our differences to drive organizational success. Our staff is representative of the global membership we serve.
Because of this diversity, we can understand, communicate, empathize, and connect with each and every member. Our employees, and the exceptional service they provide, are our core strength as we provide peace of mind to our members.
UNFCU has a dedicated Diversity, Equity, Inclusion and Belonging (DEIB) Council and several business resource groups (BRGs) comprised of staff volunteers. Each BRG hosts educational events and activities to empower their members and allies. The BRGs also identify and implement measurable best practices that further embed DEI in UNFCU’s corporate culture.
An Equal Opportunity & Affirmative Action Employer
