Job Description

Job Summary

• Diagnose complex equipment and systems, and perform troubleshooting, preventive maintenance, and repair work.
• Create and maintain records and reports as required.
• Order and install parts.
• Provide guidance to customer operations engineers on system operation and maintenance methods.
• Analyze situations and data according to standard work procedures, and identify feasible solutions.
• Manage meetings with TET customers.
• Ensure required safety measures are always implemented in accordance with TET safety standards, and promote safety activities.
• Perform other duties assigned by TET.

Key Responsibilities

• Diagnose complex equipment and systems, and perform troubleshooting, preventive maintenance, and repair work.
• Create and maintain records and reports as required.
• Order and install parts.
• Provide guidance to customer operations engineers on system operation and maintenance methods.
• Analyze situations and data according to standard work procedures, and identify feasible solutions.
• Manage meetings with TET customers.
• Ensure required safety measures are always implemented in accordance with TET safety standards, and promote safety activities.
• Perform other duties assigned by TET.

Skill Requirements

• Comply with confidential information requirements and safety rules / code of conduct of TET and TET customers.
• Flexibly support shift work, including overtime and weekend work, when requested by TET.
• Be able to support overseas business travel.
• Respect diversity and build good relationships with the team, colleagues, and customers.
• Computer skills: Experience using Excel, Word, and PowerPoint.

Other Requirements

• Experience in maintenance or service of semiconductor manufacturing equipment.
• Ability to communicate in English and/or Japanese.
• Appropriate years of experience as a field engineer in the relevant categories 1 through 3 below.
• Site Lead / Regional Program Manager: Approximately 12 years of experience.
• Product Specialist: Approximately 5 to 10 years of experience.
• Installation Support Engineer: Approximately 0 to 5 years of experience.
• Ability to read and understand technical drawings, mechanical drawings, and electrical circuit diagrams, with knowledge of gases.
• Completion of basic cleanroom training and basic industry safety training.
• Experience as a field engineer, maintenance engineer, or equipment operations engineer. Examples include machining centers, CNC lathes, robots (FANUC, YASKAWA, KAWASAKI, ABB, Brooks, etc.), medical equipment (CT, MRI, etc.), air conditioning, HVAC, chillers, and the aviation industry.
• Experience related to high-voltage RF generators (e.g., 13.5 MHz).
• Experience related to plasma systems.