Job Description

Job Summary

The End-to-End Test & Release Coordinator will support Group Benefits major releases and strategic programs by coordinating end-to-end (E2E) testing across multiple business and technology teams. This role will also provide backup support for Release Management as needed.

Key Responsibilities

• Coordinate E2E testing for major releases, including scope, scenarios, readiness, execution, defects, dependencies, risks, status, and completion/sign-off.
• Coordinate across applications, QA, business, and other participating teams to keep testing activities on track.
• Lead testing status calls, follow up on open actions, and proactively raise risks, blockers, and schedule concerns.
• Maintain clear testing status and provide regular updates to Release Management.
• Support E2E testing for large strategic programs outside of the normal major release process, including programs such as Project Horizon and Corporate Structure Modernization.
• Understand program scope, applications, milestones, dependencies, and testing approach, then manage day-to-day coordination and tracking during testing.

Serve as backup to the Release Manager when needed, including gathering release data, tracking readiness, supporting communications, and coordinating major release-night activities

Skill Requirements

• Experience in software testing, release management, project coordination, or similar technology delivery roles.
• Understanding of E2E testing, defects, dependencies, and release readiness.
• Strong organizational and follow-up skills with the ability to coordinate across multiple teams.
• Confident and effective communicator who is comfortable leading calls, asking questions, speaking up, and escalating risks.
• Proactive and able to work independently with limited direction.

Ability to understand technical discussions and translate them into clear actions, risks, and status updates.

Other Requirements