Job Description

About Us:

Founded in 2016, ELSA harnesses the power of generative AI to improve English communication skills globally with headquarters in San Francisco and offices in Lisbon, Tokyo, Jakarta, Singapore and Vietnam. With over 50 million users and 1 billion hours of anonymized data, our AI-driven language learning platform delivers hyper-personalized learning paths for both businesses and individuals, transforming lives and organizations through effective spoken English. ELSA is backed by leading investors including Gradient Ventures - Googles A.I. fund, Monk's Hill Ventures and Global Ventures.

Reports To: Engineering Manager

As a Senior Test Engineer, you will lead the testing efforts for complex software systems, ensuring high-quality standards across all stages of development. You will utilize advanced manual and automated testing techniques to design, implement, and optimize test strategies that cover functional, non-functional, performance, security, and usability aspects. Working closely with cross-functional teams, you will identify, report, and resolve issues, ensuring a robust and user-centric product. As a mentor, you will guide team members, fostering a balanced approach to both manual testing for complex scenarios and automation for efficiency and scalability.

Hiring Process:

• Round 1: Technical Challenge (3 days)
• Round 2: Technical Interview (Online)
• Round 3: Culture fit (Online)

Key Responsibilities:

Technical Leadership

• Lead the design and implementation of comprehensive testing strategies, combining manual and automated testing to ensure thorough coverage and efficient testing cycles.
• Set and uphold quality standards, ensuring alignment with CI/CD workflows and establishing best practices that leverage both manual and automated testing methods.
• Continuously improve and innovate automation frameworks to enhance test coverage, reduce manual efforts where feasible, and increase testing efficiency.

Quality Assurance & Test Automation

• Design and execute both manual and automated test cases for component and end-to-end testing, ensuring alignment with quality standards and CI/CD workflows.
• Develop and execute test strategy, test plans, including functional, regression, performance, and security testing.
• Conduct detailed manual testing to validate complex features, edge cases, and scenarios that require human assessment or where automation is not feasible.
• Create appropriate metrics, logging, and monitoring within test automation frameworks to proactively identify issues, while complementing these efforts with manual validation as needed.
• Continually improve test strategies and processes, reducing manual testing efforts through automation.

Bug Resolution & Code Quality

• Perform root-cause analysis for defects and contribute to timely resolution, ensuring high standards of quality across manual and automated tests.
• Collaborate in code reviews, offering insights to improve testability, quality, and the integration of manual and automated testing efforts throughout the development lifecycle.

Collaboration & Communication

• Partner with software engineers, product managers, and other stakeholders to align testing with project goals and ensure a customer - focused approach to quality.
• Actively participate in team planning, retrospectives, and cross-functional meetings to provide insights and drive quality improvements.

Technical Skills & Continuous Learning

• Utilize a wide range of testing tools and frameworks, and stay current with emerging testing technologies and best practices.
• Demonstrate a growth mindset by pursuing new automation techniques, testing tools, and industry trends.

Team Mentorship & Knowledge Sharing

• Mentor junior and mid-level test engineers, providing training in both manual and automated testing tools, techniques, and best practices.
• Promote a culture of continuous learning, staying updated on new testing methodologies, tools, and technologies, and sharing this knowledge to enhance team skills.

Qualifications

Must-Have

• Extensive experience in software testing, with a balance of strong manual testing skills and advanced automation expertise using tools like PlayWright, Cypress, or Appium.pts.
• Solid understanding of CI/CD tools like Jenkins, GitLab CI, or CircleCI and an understanding of how automated tests integrate within deployment pipelines.
• Excellent problem-solving skills with the ability to troubleshoot and resolve complex issues independently.
• Strong analytical skills with the ability to perform manual testing for complex scenarios, validate edge cases, and identify issues that may not be apparent through automation.

Preferred

• Bachelors degree in Computer Science, Engineering, or a related field.
• Experience with performance testing and security testing tools.
• Strong communication and collaboration skills for effective interaction with cross-functional teams and stakeholders.

Benefits:

• Competitive GROSS salary
• Working time: Mon-Fri (Flexible working hour), remote/hybrid working
• Up to 16 days Annual leave, 1 Birthday leave, 1 Christmas leave
• Premium Health Insurance for personal and family (Generali)
• Free ELSA Premium courses to polish your language skills
• Fun energetic team; international & collaborative culture
• Opportunities to grow professionally and play a critical role to shape the next stage of the companys growth
• Experience the true spirit of a fast growing and well funded Silicon Valley startup

To Apply:

Apply now to maximize your talents and make a real impact! Send your CV to nhi.nguyen@elsanow.io or Linkedin